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Drag vs TeamSupport

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$12 /user/mo billed yearly · $16 billed monthly

Seat · per user/month Standalone · Fixed
Plus
USD 22 monthly · USD 18 / month with annual commitment

$18 /user/mo billed yearly · $22 billed monthly

Seat · per user/month Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$24 /user/mo billed yearly · $30 billed monthly

Seat · per user/month Standalone · Fixed

USD · US · source: www.teamsupport.com

Plan Pricing Charged by Offer type
Starter
USD 45 / month with annual commitment

$45/month billed annually; maximum 5 users

Flat · per month Standalone · Fixed
Professional Highlighted
USD 65 / month with annual commitment

$65/month billed annually

Flat · per month Standalone · Fixed
Scale
USD 85 / month with annual commitment

$85/month billed annually

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Drag

Starter

Highlights

Shared inboxes in Gmail

Included

Highlights

Automation rules

10

Included

Highlights

Reporting window

3 months

Included

Plus

Highlights

AI assistants

Included

Highlights

Automation rules

Unlimited

Included

Highlights

Reporting window

6 months

Included

Pro

Highlights

WhatsApp channel

Included

Highlights

Agent API and MCP access

Included

Highlights

SLA rules

Included

TeamSupport

Starter

Plan card

Ticketing

Included

Plan card

Up to 5 users

Included

Plan card

AI productivity tools

Included

Plan card

Customer support workflows

Included

Professional

Plan card

Unlimited users

Included

Plan card

Customer intelligence

Included

Plan card

Customer portal

Included

Plan card

Knowledge base

Included

Scale

Plan card

Unlimited users

Included

Plan card

Custom fields

Included

Plan card

Automation

Included

Plan card

Broadcast messaging

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Drag

  1. Source
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment

TeamSupport

  1. Source
    • Starter: USD 45 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Scale: USD 85 / month with annual commitment