Chatbase vs Simplesat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatbase

See full pricing history

USD · US · source: www.chatbase.co

Plan	Pricing	Charged by	Offer type
Free	Free $ 0 per month	Flat · per month	Standalone · Free
Hobby	USD 40 monthly $ 40 per month	Flat · per month	Standalone · Fixed
Standard Highlighted	USD 150 monthly $ 150 per month	Flat · per month	Standalone · Fixed
Pro	USD 500 monthly $ 500 per month	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Let's Talk	Flat	Standalone · Contact sales

Simplesat

See full pricing history

USD · US · source: www.simplesat.io

Plan	Pricing	Charged by	Offer type
Standard	USD 119 monthly · USD 109 / month with annual commitment $119 / month $109 / month	Flat · / month	Standalone · Fixed
Pro	USD 249 monthly · USD 229 / month with annual commitment $249 / month $229 / month	Flat · / month	Standalone · Fixed
Elite	USD 499 monthly · USD 459 / month with annual commitment $499 / month $459 / month	Flat · / month	Standalone · Fixed
Enterprise	Contact sales Custom	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free

Configuration Message credits (monthly): 50

Included
Configuration Agents: 1

Included
Configuration AI Actions per agent: 0

Included
Configuration Training content size: 1 MB

Included
Configuration Workspace seats: 1 member

Included
Model Limited access to models: Limited
Highlights AI agents get deleted after 14 days of inactivity: Limited
Configuration Attachments: Excluded
Activity Basic analytics: Excluded
Integrations & API Integrations: Excluded

Hobby

Configuration Message credits (monthly): 700

Included
Configuration Agents: 1

Included
Configuration AI Actions per agent: 5

Included
Configuration Training content size: 10 MB

Included
Configuration Workspace seats: 2 members

Included
Model Access to advanced models: Included
Integrations & API Integrations: Included
Activity Basic analytics: Included
Configuration Attachments: Included
Highlights Helpdesk: Excluded
Integrations & API API access: Excluded

Standard

Configuration Message credits (monthly): 4,000

Included
Configuration Agents: 1

Included
Configuration AI Actions per agent: 8

Included
Configuration Training content size: 20 MB

Included
Configuration Workspace seats: 3 members

Included
Voice Concurrent Calls: 10

Included
Highlights Helpdesk: Included
Voice Voice: Included
Voice Telephony: Included
Configuration Outbound campaigns: Included
Integrations & API API access: Included
Configuration Personalization: Included
Training Auto-resync agents: Included
Integrations & API Advanced integrations (Stripe, Zendesk, and more): Included
Activity Advanced analytics: Excluded

Pro

Configuration Message credits (monthly): 15,000

Included
Configuration Agents: 1

Included
Configuration AI Actions per agent: 12

Included
Configuration Training content size: 40 MB

Included
Configuration Workspace seats: 5 members

Included
Voice Concurrent Calls: 20

Included
Activity Advanced analytics: Included
Training Sources suggestions: Included
Training Tickets as a source: Included

Enterprise

Highlights Higher limits: Included
Highlights Flexible billing: Included
Highlights Custom roles & permissions: Included
Highlights SSO: Included
Highlights White-labeling: Included
Highlights Audit logs: Included
Highlights Priority support: Included
Highlights Success manager (CSM): Included
Highlights SLAs: Included
Highlights HIPAA-eligible: Included

Simplesat

Standard

User management Account users: 5

Included
Feedback Monthly responses: 1,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Reporting Custom dashboards: 0

Limited
Testimonials & reviews Website feedback widgets: 2

Limited
Testimonials & reviews Widget customization: Basic

Limited
Feedback Topic detection: Manual

Limited
Direct email surveys Monthly email sending limit: 15,000

Included
Service & support Support communication: Chat & email

Included
Survey branding Survey branding: Basic

Limited
Survey branding Brands: 1

Limited
Highlights Multi-brand support: Excluded
Survey branding Custom CSS: Excluded
Direct email surveys Custom email templates: Excluded
Integrations Salesforce integration: Excluded
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded

Pro

User management Account users: 15

Included
Feedback Monthly responses: 3,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Highlights Everything in Standard: Included
Survey branding Multi-brand support: Included
Survey branding Custom CSS: Included
Reporting Custom dashboards: 5

Included
Testimonials & reviews Website feedback widgets: 5

Included
Testimonials & reviews Widget customization: Custom CSS

Included
Feedback Topic detection: Automatic

Included
Direct email surveys Monthly email sending limit: 75,000

Included
Service & support Support communication: Chat, email & calls

Included
Survey branding Brands: 2

Included
Integrations Salesforce integration: Included
Direct email surveys Custom email templates: Excluded
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded

Elite

User management Account users: 30

Included
Feedback Monthly responses: 7,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Highlights Everything in Pro: Included
Direct email surveys Custom email templates: Included
Reporting Custom dashboards: 10

Included
Testimonials & reviews Website feedback widgets: 10

Included
Testimonials & reviews Widget customization: Custom CSS

Included
Feedback Topic detection: Automatic

Included
Direct email surveys Monthly email sending limit: 150,000

Included
Service & support Support communication: Chat, email & calls

Included
Survey branding Brands: 5

Included
Survey branding Custom CSS: Included
Integrations Salesforce integration: Included
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded
Service & support Design and code support: Excluded

Enterprise

Highlights Everything in Elite: Included
Highlights Usage based pricing: Included
User management Directory Sync: Included
Service & support Design and code support: Included
Service & support Dedicated CSM: Included
User management Enterprise SSO: Included
User management Account users: Usage based

Included
Feedback Monthly responses: Usage based

Included
Reporting Custom dashboards: Unlimited

Included
Testimonials & reviews Website feedback widgets: Unlimited

Included
Testimonials & reviews Widget customization: Design and code support

Included
Direct email surveys Monthly email sending limit: Usage based

Included
Legal & compliance TOS and DPA customization: Custom

Included
Survey branding Brands: Usage based

Included
External email embed Rating icons: Bespoke design service for unique and branded icons

Included
User management Stream activity logs with SIEM: Included
Integrations Custom integrations: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbase

September 21, 2026
Official pricing page
- Free: Free
- Hobby: USD 40 monthly
- Standard: USD 150 monthly
- Pro: USD 500 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free — Free: Free
- Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
- Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
- Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Simplesat

September 21, 2026
Official pricing page
- Standard: USD 119 monthly · USD 109 / month with annual commitment
- Pro: USD 249 monthly · USD 229 / month with annual commitment
- Elite: USD 499 monthly · USD 459 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Standard — default: USD 119 monthly · USD 109 / month with annual commitment