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LiveAgent vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.liveagent.com

Plan Pricing Charged by Offer type
Small business
USD 19 monthly · USD 15 / month with annual commitment

$19 per agent/month billed monthly; $15 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Medium business
USD 35 monthly · USD 29 / month with annual commitment

$35 per agent/month billed monthly; $29 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Large business Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$59 per agent/month billed monthly; $49 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
USD 85 monthly · USD 69 / month with annual commitment

$85 per agent/month billed monthly; $69 per agent/month billed annually

Seat · per user or agent Standalone · Fixed

USD · US · source: hellotars.com

Plan Pricing Charged by Offer type
Freemium — default
Free

$0 /month

Flat · per month Standalone · Free
Premium — default Highlighted
USD 499 monthly · USD 414.17 / month with annual commitment

$499 /month 17% off billed yearly

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveAgent

Small business

Plan card

Ticketing

Included

Plan card

Live chat

Included

Plan card

Knowledge base

Included

Plan card

Automation rules

Included

Medium business

Plan card

Call center and IVR

Included

Plan card

Reports

Included

Plan card

Proactive chat invitations

Included

Plan card

SSO and custom roles

Included

Large business

Plan card

Time tracking

Included

Plan card

Audit log

Included

Plan card

Facebook, Instagram, X, Viber, Telegram, and WhatsApp

Included

Enterprise

Plan card

Dedicated account manager

Included

Plan card

Priority support

Included

Plan card

Assisted channel integration

Included

Tars

Freemium — default

Highlights

Conversations per month

50

Included

Highlights

LLM models

Basic

Included

Highlights

Training limit

5 Knowledge Bases

Included

Highlights

Support

Community support

Included

Highlights

Data retention

1 month

Included

Highlights

Access to help guides

Included

Highlights

Data encryption

Included

Premium — default

Highlights

Conversations per month

500, 1K, 2K, 5K, 10K

Included

Highlights

LLM models

Advanced

Included

Highlights

Training limit

20 Knowledge Bases

Included

Highlights

Support

Live Chat support

Included

Highlights

Compliance

ISO & SOC 2 Compliance

Included

Highlights

Data retention

12 months

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveAgent

  1. Source
    • Small business: USD 19 monthly · USD 15 / month with annual commitment
    • Medium business: USD 35 monthly · USD 29 / month with annual commitment
    • Large business: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: USD 85 monthly · USD 69 / month with annual commitment

Tars

  1. Source
    • Freemium — default: Free
    • Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment