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Deskpro vs Formilla

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team — default
USD 39 monthly · USD 39 / month with annual commitment

$39 /agent/month (Min 5 agents)

Seat · agent/month Standalone · Fixed
Professional — default Highlighted
USD 59 monthly · USD 59 / month with annual commitment

$59 /agent/month (Min 10 agents)

Seat · agent/month Standalone · Fixed
Enterprise — default
USD 99 monthly · USD 99 / month with annual commitment

$99 /agent/month (Min 25 agents)

Seat · agent/month Standalone · Fixed

USD · US · source: www.formilla.com

Plan Pricing Charged by Offer type
Standard
Free

Free for 1 chat agent

Seat · per user per month Standalone · Free
Premium
USD 13.99 / month with annual commitment

$13.99/month based on yearly term paid in full

Seat · per user per month Standalone · Fixed
Professional Highlighted
USD 39.99 / month with annual commitment

$39.99/month based on yearly term paid in full

Seat · per user per month Standalone · Fixed
Enterprise
USD 299.99 monthly

Custom pricing starting from $299.99/month

Seat · per user per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team — default

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Professional — default

Highlights

Everything in Deskpro Team

Included

Highlights

Lite Agents

Included

Highlights

Deskpro AI

Included

Highlights

AI-Powered Chatbot

Included

Highlights

Remove "Powered by Deskpro"

Included

Highlights

Multiple Brand Support

Included

Highlights

Advanced Voice & Call Controls

Included

Highlights

Multi-Account

Included

Highlights

CRM Sync

Included

Highlights

Professional Support

Included

Enterprise — default

Highlights

Everything in Deskpro Professional

Included

Highlights

Global Data Center

Included

Highlights

Quarterly Health Checks

Included

Highlights

Security Reviews

Included

Highlights

Sandbox Environment

Included

Highlights

Custom Contracts

Included

Highlights

HIPAA-Compliant Hosting

Included

Highlights

Account Manager

Included

Highlights

Implementation Services

Included

Highlights

Enterprise Support

Included

Formilla

Standard

Plan card

1 chat agent

Included

Plan card

Unlimited live chats

Included

Plan card

Desktop and mobile apps

Included

Plan card

Custom branding

Included

Premium

Plan card

1 chat agent

Included

Plan card

ChatGPT bots and copilot

Included

Plan card

Third-party integrations

Included

Plan card

Unlimited chat history

Included

Professional

Plan card

2 chat agents

Included

Plan card

Visitor monitoring

Included

Plan card

File sharing

Included

Plan card

Branding removal

Included

Enterprise

Plan card

Full team access

Included

Plan card

AI setup and training

Included

Plan card

Advanced integrations

Included

Plan card

Dedicated onboarding

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Deskpro

  1. Source
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Formilla

  1. Source
    • Standard: Free
    • Premium: USD 13.99 / month with annual commitment
    • Professional: USD 39.99 / month with annual commitment
    • Enterprise: USD 299.99 monthly