Kayako vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

Tars

See full pricing history

USD · US · source: hellotars.com

Plan	Pricing	Charged by	Offer type
Freemium — default	Free $0 /month	Flat · per month	Standalone · Free
Premium — default Highlighted	USD 499 monthly · USD 414.17 / month with annual commitment $499 /month 17% off billed yearly	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

Tars

Freemium — default

Highlights Conversations per month: 50

Included
Highlights LLM models: Basic

Included
Highlights Training limit: 5 Knowledge Bases

Included
Highlights Support: Community support

Included
Highlights Data retention: 1 month

Included
Highlights Access to help guides: Included
Highlights Data encryption: Included

Premium — default

Highlights Conversations per month: 500, 1K, 2K, 5K, 10K

Included
Highlights LLM models: Advanced

Included
Highlights Training limit: 20 Knowledge Bases

Included
Highlights Support: Live Chat support

Included
Highlights Compliance: ISO & SOC 2 Compliance

Included
Highlights Data retention: 12 months

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Kayako

August 27, 2026 Source
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales

Tars

August 27, 2026 Source
- Freemium — default: Free
- Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment