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Drag vs Letterbook

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$12 /user/mo billed yearly · $16 billed monthly

Seat · per user/month Standalone · Fixed
Plus
USD 22 monthly · USD 18 / month with annual commitment

$18 /user/mo billed yearly · $22 billed monthly

Seat · per user/month Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$24 /user/mo billed yearly · $30 billed monthly

Seat · per user/month Standalone · Fixed

USD · US · source: www.letterbook.ai

Plan Pricing Charged by Offer type
Starter — default
USD 50 monthly · USD 50 / month with annual commitment

$50 per month

Flat · per month Standalone · Fixed
Growth — default Highlighted
USD 200 monthly · USD 200 / month with annual commitment

$200 per month

Flat · per month Standalone · Fixed
Enterprise — default
Contact sales

Let's talk per month

Flat · per month Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Drag

Starter

Highlights

Shared inboxes in Gmail

Included

Highlights

Automation rules

10

Included

Highlights

Reporting window

3 months

Included

Plus

Highlights

AI assistants

Included

Highlights

Automation rules

Unlimited

Included

Highlights

Reporting window

6 months

Included

Pro

Highlights

WhatsApp channel

Included

Highlights

Agent API and MCP access

Included

Highlights

SLA rules

Included

Letterbook

Starter — default

Highlights

Seats

3 seats

Included

Highlights

Tickets per month

300 tickets / month

Included

Highlights

Integrations

Integrate your database & Stripe

Included

Highlights

Inbox

Unified inbox for all your channels

Included

Growth — default

Highlights

Seats

10 seats

Included

Highlights

Tickets per month

1,000 tickets / month

Included

Highlights

Channels and integrations

All channels and integrations

Included

Highlights

Support

Priority support

Included

Enterprise — default

Highlights

Seats

Custom seats

Included

Highlights

Tickets per month

3,000+ tickets / month

Included

Highlights

Security

SSO & SAML

Included

Highlights

Account management

Dedicated account manager

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Drag

  1. Source
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment

Letterbook

  1. Source
    • Starter — default: USD 50 monthly · USD 50 / month with annual commitment
    • Growth — default: USD 200 monthly · USD 200 / month with annual commitment
    • Enterprise — default: Contact sales