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Dixa vs Drag

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

EUR · US · source: www.dixa.com

Plan Pricing Charged by Offer type
Growth
EUR 89 monthly

€ 89 /agent/mo

Seat · per agent/month Standalone · Fixed
Ultimate
EUR 139 monthly

€ 139 /agent/mo

Seat · per agent/month Standalone · Fixed
Prime
EUR 179 monthly

€ 179 /agent/mo

Seat · per agent/month Standalone · Fixed

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$12 /user/mo billed yearly · $16 billed monthly

Seat · per user/month Standalone · Fixed
Plus
USD 22 monthly · USD 18 / month with annual commitment

$18 /user/mo billed yearly · $22 billed monthly

Seat · per user/month Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$24 /user/mo billed yearly · $30 billed monthly

Seat · per user/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights

Phone, email, forms, chat and social

Included

Highlights

Knowledge base

Included

Highlights

Intelligent routing

Included

Ultimate

Highlights

External-data routing

Included

Highlights

Knowledge-centered service

Included

Prime

Highlights

SSO

Included

Highlights

Advanced insights

Included

Highlights

Custom user roles

Included

Drag

Starter

Highlights

Shared inboxes in Gmail

Included

Highlights

Automation rules

10

Included

Highlights

Reporting window

3 months

Included

Plus

Highlights

AI assistants

Included

Highlights

Automation rules

Unlimited

Included

Highlights

Reporting window

6 months

Included

Pro

Highlights

WhatsApp channel

Included

Highlights

Agent API and MCP access

Included

Highlights

SLA rules

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Dixa

  1. Source
    • Growth: EUR 89 monthly
    • Ultimate: EUR 139 monthly
    • Prime: EUR 179 monthly

Drag

  1. Source
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment