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Social Intents vs Thena

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Social Intents

USD · US · source: www.socialintents.com

Plan Pricing Charged by Offer type
Starter
USD 39 / month with annual commitment

$39 /month Billed annually ($468/yr)

Flat Standalone · Fixed
Basic
USD 69 / month with annual commitment

$69 /month Billed annually ($828/yr)

Flat Standalone · Fixed
Pro Highlighted
USD 99 / month with annual commitment

$99 /month Billed annually ($1,188/yr)

Flat Standalone · Fixed
Business
USD 199 / month with annual commitment

$199 /month Billed annually ($2,388/yr)

Flat Standalone · Fixed
Lite
USD 29 monthly · USD 21 / month with annual commitment

$29/month ($21/month billed annually)

Flat Standalone · Fixed
Agency
Contact sales Flat Standalone · Contact sales
Enterprise
Contact sales

Contact us for Enterprise pricing.

Flat Standalone · Contact sales

USD · US · source: www.thena.ai

Plan Pricing Charged by Offer type
Starter — Billed annually
USD 29 monthly · USD 29 / month with annual commitment

Billed annually $29 /user/month

Seat · user/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Social Intents

Starter

Highlights

Chat Widgets

1

Included

Highlights

Domains

1

Included

Highlights

Seats

4

Included

Highlights

Conversations/mo

250

Included

Highlights

AI trained URLs

200

Included

Highlights

ChatGPT, Claude, or Gemini

Included

Highlights

Teams, Slack, Google Chat Integrations

Included

Highlights

Unified inbox & contacts

Included

Highlights

Conversation analytics

Included

Highlights

Shortcut replies & targeting

Included

Basic

Highlights

Chat Widgets

2

Included

Highlights

Domains

2

Included

Highlights

Seats

Unlimited

Included

Highlights

Conversations/mo

1,000

Included

Highlights

AI trained URLs

1,000

Included

Highlights

ChatGPT, Claude, or Gemini

Included

Highlights

Teams, Slack, Google Chat Integrations

Included

Highlights

WhatsApp & SMS

1 number each

Included

Highlights

Contacts & Companies

Included

Highlights

CSAT & AI topic analytics

Included

Highlights

Outbound campaigns

Included

Highlights

Shortcut replies & targeting

Included

Pro

Highlights

Chat Widgets

5

Included

Highlights

Domains

5

Included

Highlights

Seats

Unlimited

Included

Highlights

Conversations/mo

5,000

Included

Highlights

AI trained URLs

5,000

Included

Highlights

ChatGPT, Claude, or Gemini

Included

Highlights

Teams, Slack, Google Chat Integrations

Included

Highlights

WhatsApp & SMS

5 numbers each

Included

Highlights

Contacts & Companies

Included

Highlights

CSAT & AI topic analytics

Included

Highlights

Outbound campaigns

Included

Highlights

Shortcut replies & targeting

Included

Highlights

CRM & Zapier Integrations

Included

Highlights

Auto chatbot retraining

Included

Highlights

Country allow & block lists

Included

Highlights

White Label

Included

Highlights

Cross-team chat transfers

Included

Highlights

Help desk ticketing

Included

Highlights

Email support channel

Included

Highlights

AI Assist for agents

Included

Highlights

Custom AI actions & escalation routing

Included

Business

Highlights

Chat Widgets

10

Included

Highlights

Domains

10

Included

Highlights

Seats

Unlimited

Included

Highlights

Conversations/mo

10,000

Included

Highlights

AI trained URLs

10,000

Included

Highlights

ChatGPT, Claude, or Gemini

Included

Highlights

Teams, Slack, Google Chat Integrations

Included

Highlights

WhatsApp & SMS

10 numbers each

Included

Highlights

Contacts & Companies

Included

Highlights

CSAT & AI topic analytics

Included

Highlights

Outbound campaigns

Included

Highlights

Shortcut replies & targeting

Included

Highlights

CRM & Zapier Integrations

Included

Highlights

Auto chatbot retraining

Included

Highlights

Country allow & block lists

Included

Highlights

AI intent-based channel routing

Included

Highlights

White Label

Included

Highlights

Cross-team chat transfers

Included

Highlights

Custom chatbots

Included

Highlights

Help desk ticketing

Included

Highlights

Email support channel

Included

Highlights

AI Assist for agents

Included

Highlights

Custom AI actions & escalation routing

Included

Highlights

Real-time auto-translation

Included

Highlights

Priority support

Included

Lite

Highlights

Seats

1

Included

Highlights

Chat Widgets

1

Included

Highlights

Conversations per month

60

Included

Agency

Highlights

White-label branding

Included

Highlights

Reseller dashboard

Included

Highlights

Volume discounts

Included

Highlights

Dedicated partner manager

Included

Enterprise

Highlights

Custom AI training

Included

Highlights

Dedicated support

Included

Highlights

SLA guarantees

Included

Highlights

Volume discounts

Included

Thena

Starter — Billed annually

Highlights

User seats

Up to 5

Included

Highlights

Tickets per month

Up to 1,000

Included

Highlights

Channels

Slack & email

Included

Highlights

AI Features

AI ticket detection, AI ticket summaries, AI tagging, AI assistant

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Social Intents

    • Starter: USD 39 / month with annual commitment
    • Basic: USD 69 / month with annual commitment
    • Pro: USD 99 / month with annual commitment
    • Business: USD 199 / month with annual commitment
    • Lite: USD 29 monthly · USD 21 / month with annual commitment
    • Agency: Contact sales
    • Enterprise: Contact sales
    • Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
    • Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
    • Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
    • Business — annual: USD 199 monthly · USD 199 / month with annual commitment

Thena

    • Starter — Billed annually: USD 29 monthly · USD 29 / month with annual commitment