Skip to content

Helply vs UJET

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helply.com

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

Usage · per outcome Standalone · Usage based

USD · US · source: ujet.cx

Plan Pricing Charged by Offer type
Basic
USD 65 monthly

$65/user/month

Seat · per user per month Standalone · Fixed
Pro Highlighted
USD 99 monthly

$99/user/month

Seat · per user per month Standalone · Fixed
Enterprise
USD 120 monthly

$120/user/month

Seat · per user per month Standalone · Fixed
Digital
USD 69 monthly

$69/user/month

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat

Included

Included for everyone

Public and private help centers

Included

Included for everyone

Automations, SLAs, and workflows

Included

Included for everyone

All integrations, API, and webhooks

Included

Included for everyone

SSO, roles, 2FA, and audit logs

Included

The AI agents

UJET

Basic

Plan card

Voice channel

Included

Plan card

Standard reports

Included

Plan card

CRM adapters

Included

Plan card

Web SDK

Included

Pro

Plan card

Advanced reports

Included

Plan card

APIs and data export

Included

Plan card

Mobile SDK

Included

Plan card

Premium support

Included

Enterprise

Plan card

Chat channel

Included

Plan card

Email channel

Included

Plan card

SMS and social channels

Included

Plan card

Omnichannel engagement

Included

Digital

Plan card

Standalone digital suite

Included

Plan card

Chat and email

Included

Plan card

SMS and social

Included

Plan card

In-app voice

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

    • The helpdesk: Free
    • The AI agents: USD 0 per outcome · USD 99 monthly minimum
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment

UJET

    • Basic: USD 65 monthly
    • Pro: USD 99 monthly
    • Enterprise: USD 120 monthly
    • Digital: USD 69 monthly