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Chatway vs Deskpro

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatway.app

Plan Pricing Charged by Offer type
Free
Free

$0 Free forever

Flat · /month Standalone · Free
Solo
USD 29 monthly · USD 24 / month with annual commitment

$24 $29 Save $60 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed
Team Highlighted
USD 79 monthly · USD 65 / month with annual commitment

$65 $79 Save $168 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed
Plus
USD 149 monthly · USD 119 / month with annual commitment

$119 $149 Save $360 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team — default
USD 39 monthly · USD 39 / month with annual commitment

$39 /agent/month (Min 5 agents)

Seat · agent/month Standalone · Fixed
Professional — default Highlighted
USD 59 monthly · USD 59 / month with annual commitment

$59 /agent/month (Min 10 agents)

Seat · agent/month Standalone · Fixed
Enterprise — default
USD 99 monthly · USD 99 / month with annual commitment

$99 /agent/month (Min 25 agents)

Seat · agent/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatway

Free

Seats included

1 seat total

1

Limited

Highlights

30 days chat history

30 days

Limited

Chat Management

FAQs & canned responses

Included

Highlights

iOS and Android mobile apps

Included

Highlights

Unlimited conversations

Included

Widget Customization & Targeting

Widget customization

Included

Integrations & Apps

Buttons for social chat channels

Included

Highlights

Unlimited contacts

30 days

Limited

Highlights

Unlimited chat history

30 days

Limited

Highlights

Automations

Excluded

Highlights

Help Center

Excluded

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Solo

Highlights

Everything in Free

Included

Seats included

1 seat total

1

Included

Highlights

Unlimited chat history

Unlimited

Included

Store Integration (Shopify & WooCommerce)

Shopify & WooCommerce full sync

Included

Integrations & Apps

Integration

Included

Multilingual Support

Live translation

Included

Highlights

Remove Chatway branding

Included

Highlights

Unlimited contacts

Unlimited

Included

Highlights

Automations

Excluded

Highlights

Help Center

Excluded

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Team

Highlights

Everything in Solo

Included

Seats included

4 seats total

4

Included

Automation & Workflows

Automation & Workflows

Included

Highlights

Help Center

Included

Highlights

Unlimited chat history

Unlimited

Included

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Plus

Highlights

Everything in Team

Included

Seats included

10 seats total

10

Included

Highlights

Multiple widgets

Included

Highlights

Multiple inboxes

Included

Highlights

Priority support

Included

Highlights

Multiple help centers

Included

Highlights

Unlimited chat history

Unlimited

Included

Deskpro

Team — default

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Professional — default

Highlights

Everything in Deskpro Team

Included

Highlights

Lite Agents

Included

Highlights

Deskpro AI

Included

Highlights

AI-Powered Chatbot

Included

Highlights

Remove "Powered by Deskpro"

Included

Highlights

Multiple Brand Support

Included

Highlights

Advanced Voice & Call Controls

Included

Highlights

Multi-Account

Included

Highlights

CRM Sync

Included

Highlights

Professional Support

Included

Enterprise — default

Highlights

Everything in Deskpro Professional

Included

Highlights

Global Data Center

Included

Highlights

Quarterly Health Checks

Included

Highlights

Security Reviews

Included

Highlights

Sandbox Environment

Included

Highlights

Custom Contracts

Included

Highlights

HIPAA-Compliant Hosting

Included

Highlights

Account Manager

Included

Highlights

Implementation Services

Included

Highlights

Enterprise Support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatway

  1. Source
    • Free: Free
    • Solo: USD 29 monthly · USD 24 / month with annual commitment
    • Team: USD 79 monthly · USD 65 / month with annual commitment
    • Plus: USD 149 monthly · USD 119 / month with annual commitment
  2. Source
    • Free: Free

Deskpro

  1. Source
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment