JivoChat vs Plain
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
JivoChat
USD · US · source: www.jivochat.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
FREE
|
Free
$0S |
Flat | Standalone · Free |
|
Enterprise
|
USD 56 monthly
$56 per agent per month |
Seat · per agent per month | Standalone · Fixed |
Plain
USD · US · source: www.plain.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Foundation
|
USD 35 / month with annual commitment
$35 /month 1 seat + $35/additional seats. $35/month, billed yearly |
Seat · 1 seat + $35/additional seats | Standalone · Fixed |
|
Horizon
|
USD 299 / month with annual commitment
$299 /month 3 seats + $99/additional seats. $299/month, billed yearly |
Seat · 3 seats + $99/additional seats | Standalone · Fixed |
|
Frontier
|
Contact sales
Custom Flexible pricing suited for you |
Other | Standalone · Contact sales |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Plain
Foundation
-
AI features
Credits included
-
2,000/mo
Included -
Users
User seats
-
Up to 5
Included -
Channels
Slack
-
25 channels
Limited -
Channels
Email
-
2 addresses
Limited -
Channels
In-app channels
-
Included
-
Channels
Microsoft Teams
-
Excluded
-
Channels
Discord
-
Excluded
-
AI features
Ari AI agent
-
included
Included -
AI features
Sidekick AI assistant
-
Included
-
Extensibility
Linear, Jira integrations
-
Included
-
Help Center
Help Center, Knowledge Base
-
1
Limited -
Help Center
Ask AI
-
1
Limited -
Help Center
Customer inbox
-
1
Limited -
Data-driven support
Customer cards
-
Included
-
Data-driven support
Customer card realtime
-
12h cache
Limited -
Extensibility
AI workflows
-
Up to 5
Limited -
Onboarding
Onboarding process
-
Self-serve
Included -
Onboarding
Plain support
-
Email + chat
Included -
Extensibility
SLAs and Business hours
-
Excluded
-
Extensibility
Escalation paths
-
Excluded
-
Extensibility
CRM integrations
-
Excluded
-
AI features
Reporting themes
-
Excluded
-
AI features
AI suggested responses
-
Excluded
-
Data-driven support
Reporting
-
7 days
Limited -
AI features
Lookup with Cursor
-
Excluded
-
Services and compliance
SSO and SCIM
-
Excluded
-
Onboarding
Dedicated CSM
-
Excluded
Horizon
-
AI features
Credits included
-
15,000/mo
Included -
Users
User seats
-
Up to 10
Included -
Channels
Slack
-
Unlimited
Included -
Channels
Email
-
10 addresses
Limited -
Channels
Microsoft Teams
-
Included
-
Channels
Discord
-
Excluded
-
Highlights
Everything in Foundation
-
Included
-
Extensibility
SLAs and Business hours
-
Included
-
Extensibility
Escalation paths
-
Included
-
Extensibility
CRM integrations
-
Included
-
AI features
Reporting themes
-
Included
-
AI features
AI suggested responses
-
Included
-
Onboarding
Priority support via Slack
-
Included
-
Help Center
Help Center, Knowledge Base
-
Unlimited
Included -
Help Center
Ask AI
-
Unlimited
Included -
Help Center
Customer inbox
-
Unlimited
Included -
Extensibility
Workflows
-
Unlimited
Included -
Data-driven support
Customer card realtime
-
15s
Included -
Data-driven support
Reporting
-
All time
Included -
Onboarding
Onboarding process
-
Self-serve
Included -
Onboarding
Plain support
-
Slack, email + chat
Included -
AI features
Lookup with Cursor
-
Excluded
-
Services and compliance
SSO and SCIM
-
Excluded
-
Onboarding
Dedicated CSM
-
Excluded
-
Onboarding
White glove onboarding
-
Excluded
Frontier
-
AI features
Credits included
-
Custom
Included -
Users
User seats
-
Custom
Included -
Channels
Slack
-
Unlimited
Included -
Channels
Email
-
25 addresses
Limited -
Channels
Discord channels
-
Included
-
Highlights
Everything in Horizon
-
Included
-
AI features
Lookup with Cursor
-
Included
-
Extensibility
Custom workspaces
-
Included
-
Services and compliance
Custom contracting
-
Included
-
Services and compliance
Advanced security
-
Included
-
Services and compliance
SSO and SCIM
-
Included
-
AI features
Custom AI + bring your own agent
-
Included
-
Onboarding
Dedicated CSM + white glove onboarding
-
Included
-
Onboarding
Onboarding process
-
White glove
Included -
Onboarding
Plain support
-
Dedicated CSM
Included -
Help Center
Help Center, Knowledge Base
-
Unlimited
Included -
Help Center
Ask AI
-
Unlimited
Included -
Help Center
Customer inbox
-
Unlimited
Included -
Extensibility
Workflows
-
Unlimited
Included -
Data-driven support
Customer card realtime
-
15s
Included -
Data-driven support
Reporting
-
All time
Included
How their prices changed
Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.
JivoChat
-
- FREE: Free
- Enterprise: USD 56 monthly
Plain
-
- Foundation: USD 35 / month with annual commitment
- Horizon: USD 299 / month with annual commitment
- Frontier: Contact sales
-
- Foundation — default: USD 35 monthly · USD 35 / month with annual commitment