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Engati vs Hiver Omni

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.engati.ai

Plan Pricing Charged by Offer type
WhatsApp Accelerator
Free

Start for free

Flat Standalone · Free
WhatsApp Growth
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales
WhatsApp Enterprise
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales
Omnichannel Pro
Contact sales

Start for free Book a demo

Flat Standalone · Contact sales
Omnichannel Enterprise
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales

USD · US · source: hiverhq.com

Plan Pricing Charged by Offer type
Growth
USD 25 monthly

$25 $35 /user/month

Seat · /user/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Engati

WhatsApp Accelerator

Highlights

Broadcast & Scheduling

Included

Highlights

WhatsApp Inbox

Included

Highlights

Basic Automation (Welcome, OOO)

Included

Highlights

GSheets integration

Included

Highlights

Add upto 5 agents

5

Limited

Highlights

Analytics for Broadcasts & Livechat

Included

Highlights

Message templates catalog

Included

Highlights

Retargeting Campaigns

Included

Highlights

Click to WhatsApp Ads (CTWA)

Included

Highlights

1 WhatsApp API

1

Included

Highlights

Green tick assistance

Included

WhatsApp Growth

Highlights

Advanced chatbot flows

Included

Highlights

Custom campaign flows

Included

Highlights

Native CRM integration

Included

Highlights

Access to WhatsApp flows

Included

Highlights

Advanced Analytics with CTWA, Chatbot, and Campaigns

Included

Highlights

Run intent based campaigns

Included

Highlights

FAQs

Included

Highlights

1000 MAUs

1000

Limited

WhatsApp Enterprise

Highlights

eSenseGPT - GenAI powered conversations

Included

Highlights

Multiple digital channels

Included

Highlights

Omnichannel Livechat Inbox

Included

Highlights

Custom app integrations

Included

Highlights

Unlimited chatbot flows

Included

Highlights

Full-view Analytics

Included

Highlights

LLM integrations

Included

Highlights

Voice integration

Included

Highlights

Access to Multiple messaging languages

Included

Highlights

Custom MAUs

Included

Omnichannel Pro

Highlights

WhatsApp + 1 additional digital channel of your choosing

Included

Highlights

Broadcast & Scheduling

Included

Highlights

Omnichannel Livechat Inbox

Included

Highlights

Add upto 5 agents

5

Limited

Highlights

Custom chatbot flows

Included

Highlights

Custom app integrations

Included

Highlights

Full-view Analytics

Included

Highlights

Message templates catalog

Included

Highlights

Access to chatbot template catalog

Included

Highlights

Access to all WhatsApp features (CTWA, Payments, Commerce)

Included

Highlights

LLM integrated Docusense

Included

Highlights

Run intent based campaigns

Included

Highlights

FAQs

Included

Highlights

1000 MAUs

1000

Limited

Omnichannel Enterprise

Highlights

eSenseGPT - GenAI powered conversations

Included

Highlights

Multiple digital channels

Included

Highlights

Unlimited chatbot flows

Included

Highlights

Message templates catalog

Included

Highlights

LLM integrations

Included

Highlights

Voice integration

Included

Highlights

Multiple messaging languages

Included

Highlights

Custom MAUs

Included

Hiver Omni

Growth

Highlights

AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.

Included

Highlights

AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.

Included

Highlights

SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.

Included

Highlights

AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.

Included

Highlights

Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.

Included

Highlights

OmnichannelManage email, live chat, and self-service support from one unified workspace.

Included

Highlights

24*7 supportRound-the-clock access to Hiver's support team over email and chat.

Included

Highlights

Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.

Included

Highlights

Pre-built AnalyticsTrack and analyze the conversations your team handles.

Included

Highlights

Basic integrationsConnect everyday tools like Slack to your Shared Inbox.

Included

Highlights

VoiceHandle inbound and outbound calls, alongside other customer conversations.

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Engati

    • WhatsApp Accelerator: Free
    • WhatsApp Growth: Contact sales
    • WhatsApp Enterprise: Contact sales
    • Omnichannel Pro: Contact sales
    • Omnichannel Enterprise: Contact sales
    • WhatsApp Accelerator — primary: Free