Chaport vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chaport

See full pricing history

EUR · US · source: www.chaport.com

Plan	Pricing	Charged by	Offer type
Free — Free	Free € 0 0	Flat · /mo	Standalone · Free
Pro — Pro	EUR 29 monthly · EUR 39 / month with annual commitment € 29 39 /mo	Flat · /mo	Standalone · Fixed
Unlimited — Unlimited Highlighted	EUR 99 monthly · EUR 129 / month with annual commitment € 99 129 /mo	Flat · /mo	Standalone · Fixed

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chaport

Free — Free

Highlights Operators included: 2 operators included

Included
Chat history Chat history: 60-day chat history

Included
Highlights Chats & websites: Unlimited chats & websites

Included
Auto-invitations Auto-invitations: 1 default auto-invitation (branded)

Included
Widget customization Widget customization: Basic widget customization

Included
Apps Apps: Web, desktop & mobile apps

Included

Pro — Pro

Highlights Operators included: 4 operators included

Included
Chat history Chat history: Unlimited chat history

Included
Auto-invitations Auto-invitations: Auto-invitations

Included
Widget customization Widget customization: Advanced widget customization

Included
Messaging Email & messengers integration: Email & messengers integration

Included
Operator productivity Saved replies: Saved replies

Included
Auto-invitations Pre-chat form: Pre-chat form

Included
Reports Detailed reports: Detailed reports

Included
Messaging Autoresponder: Autoresponder

Included
Apps REST & JavaScript API: REST & JavaScript API

Included

Unlimited — Unlimited

Highlights Operators included: Unlimited operators

Included
Chat history Chat history: Unlimited chat history

Included
Automation Chatbots: Chatbots

Included
Automation Knowledge base + FAQ bot: Knowledge base + FAQ bot

Included
Management Teams: Teams

Included
Management Assignment rules: Assignment rules

Included
Operator productivity Shared saved replies: Shared saved replies

Included
Visitor Info Custom fields: Custom fields

Included
Operator productivity Chat ratings: Chat ratings

Included
Reports Advanced reports: Advanced reports

Included
Reports On-demand reports: On-demand reports

Included
Apps Zapier integration: Zapier integration

Included

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chaport

August 27, 2026 Source
- Free — Free: Free
- Pro — Pro: EUR 29 monthly · EUR 39 / month with annual commitment
- Unlimited — Unlimited: EUR 99 monthly · EUR 129 / month with annual commitment

Zammad Hosted

August 27, 2026 Source
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment