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Comm100 vs Formilla

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.comm100.com

Plan Pricing Charged by Offer type
Live Chat Startup
USD 39 monthly · USD 31 / month with annual commitment

$39 USD /agent/month $31 USD /agent/month, billed annually

Seat · /agent/month Standalone · Fixed
Live Chat Plus
USD 69 monthly · USD 55 / month with annual commitment

$69 USD /agent/month $55 USD /agent/month, billed annually

Seat · /agent/month Standalone · Fixed
Live Chat Ultra
Contact sales

Contact Sales

Seat · agent Standalone · Contact sales

USD · US · source: www.formilla.com

Plan Pricing Charged by Offer type
Standard
Free

Free for 1 chat agent

Seat · per user per month Standalone · Free
Premium
USD 13.99 / month with annual commitment

$13.99/month based on yearly term paid in full

Seat · per user per month Standalone · Fixed
Professional Highlighted
USD 39.99 / month with annual commitment

$39.99/month based on yearly term paid in full

Seat · per user per month Standalone · Fixed
Enterprise
USD 299.99 monthly

Custom pricing starting from $299.99/month

Seat · per user per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights

Full widget customization

Included

Highlights

Multi-language chat

Included

Highlights

Canned messages

Included

Highlights

1 chat campaign

1

Limited

Highlights

Basic reporting

Included

Highlights

Free 30 Day Trial

Included

Live Chat Plus

Highlights

Chat routing

Included

Highlights

Audio-video chat

Included

Highlights

Chat wrap-ups

Included

Highlights

Unlimited campaigns

Unlimited

Included

Highlights

Advanced reporting

Included

Highlights

Free 30 Day Trial

Included

Live Chat Ultra

Highlights

Advanced chat routing

Included

Highlights

Screen sharing

Included

Highlights

Agent shift management

Included

Highlights

Dynamic chat campaigns

Included

Highlights

Custom reporting

Included

Formilla

Standard

Plan card

1 chat agent

Included

Plan card

Unlimited live chats

Included

Plan card

Desktop and mobile apps

Included

Plan card

Custom branding

Included

Premium

Plan card

1 chat agent

Included

Plan card

ChatGPT bots and copilot

Included

Plan card

Third-party integrations

Included

Plan card

Unlimited chat history

Included

Professional

Plan card

2 chat agents

Included

Plan card

Visitor monitoring

Included

Plan card

File sharing

Included

Plan card

Branding removal

Included

Enterprise

Plan card

Full team access

Included

Plan card

AI setup and training

Included

Plan card

Advanced integrations

Included

Plan card

Dedicated onboarding

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Comm100

    • Live Chat Startup: USD 39 monthly · USD 31 / month with annual commitment
    • Live Chat Plus: USD 69 monthly · USD 55 / month with annual commitment
    • Live Chat Ultra: Contact sales
    • Live Chat Startup: USD 39 monthly

Formilla

    • Standard: Free
    • Premium: USD 13.99 / month with annual commitment
    • Professional: USD 39.99 / month with annual commitment
    • Enterprise: USD 299.99 monthly