Intercom vs Jelly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Intercom

See full pricing history

USD · US · source: www.intercom.com

Plan	Pricing	Charged by	Offer type
Essential	USD 29 monthly $29 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Advanced	USD 85 monthly $85 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Expert	USD 132 monthly $132 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed

Jelly

See full pricing history

USD · US · source: letsjelly.com

Plan	Pricing	Charged by	Offer type
Jelly — Standard	USD 29 monthly · USD 26.58 / month with annual commitment $348 $319 /year ...for your whole team!	Flat · ...for your whole team!	Standalone · Fixed
Royal Jelly — Premium Highlighted	USD 69 monthly · USD 57.5 / month with annual commitment $828 $690 /year ...for your whole team!	Flat · ...for your whole team!	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Intercom

Essential

Plan card Messenger: Included
Plan card Shared inbox and ticketing: Included
Plan card Pre-built reports: Included
Plan card Public help center: Included

Advanced

Plan card Multiple team inboxes: Included
Plan card Workflow automation: Included
Plan card Round-robin assignment: Included
Plan card Private help center: Included

Expert

Plan card SSO and identity management: Included
Plan card HIPAA support: Included
Plan card Service-level agreements: Included
Plan card Multibrand messenger: Included

Jelly

Jelly — Standard

Highlights Shared team email addresses: Up to 3

Included
Highlights Users: Unlimited

Included
Highlights Inbox collaboration features: Included
Highlights Saved replies: Included
Highlights Support: Included

Royal Jelly — Premium

Highlights Shared team email addresses: Unlimited

Included
Highlights Advanced Rules: Included
Highlights Send Later: Included
Highlights Mailboxes: Included
Highlights Syncing of sent mail via IMAP: Included
Highlights API access (beta): Included
Highlights Integrations (Discord, Slack, Webhooks): Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Intercom

August 27, 2026 Source
- Essential: USD 29 monthly
- Advanced: USD 85 monthly
- Expert: USD 132 monthly

Jelly

August 27, 2026 Source
- Jelly — Standard: USD 29 monthly · USD 26.58 / month with annual commitment
- Royal Jelly — Premium: USD 69 monthly · USD 57.5 / month with annual commitment