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Letterbook vs LiveHelpNow

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.letterbook.ai

Plan Pricing Charged by Offer type
Starter — default
USD 50 monthly · USD 50 / month with annual commitment

$50 per month

Flat · per month Standalone · Fixed
Growth — default Highlighted
USD 200 monthly · USD 200 / month with annual commitment

$200 per month

Flat · per month Standalone · Fixed
Enterprise — default
Contact sales

Let's talk per month

Flat · per month Standalone · Contact sales

USD · US · source: livehelpnow.net

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

from$39 /mo

Flat · /mo Standalone · Fixed
Professional
USD 59 monthly

from$59 /mo

Flat · /mo Standalone · Fixed
Premium
USD 79 monthly

from$79 /mo

Flat · /mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Letterbook

Starter — default

Highlights

Seats

3 seats

Included

Highlights

Tickets per month

300 tickets / month

Included

Highlights

Integrations

Integrate your database & Stripe

Included

Highlights

Inbox

Unified inbox for all your channels

Included

Growth — default

Highlights

Seats

10 seats

Included

Highlights

Tickets per month

1,000 tickets / month

Included

Highlights

Channels and integrations

All channels and integrations

Included

Highlights

Support

Priority support

Included

Enterprise — default

Highlights

Seats

Custom seats

Included

Highlights

Tickets per month

3,000+ tickets / month

Included

Highlights

Security

SSO & SAML

Included

Highlights

Account management

Dedicated account manager

Included

LiveHelpNow

Essential

Highlights

Live chat

Included

Highlights

Knowledge base

Included

Highlights

Support portal for customers

Included

Highlights

Unlimited articles

Included

Highlights

Surveys and canned responses

Included

Highlights

Secure forms

Included

Highlights

Conversion tracking

Included

Highlights

Social channel support

Included

Highlights

Basic automations

Included

Highlights

Basic reporting

Included

Highlights

One chat domain

Included

Highlights

One knowledge base

Included

Professional

Highlights

Ticketing

Included

Highlights

Workforce management features

Included

Highlights

Advanced automations

Included

Highlights

Performance dashboards and KPI reporting

Included

Highlights

Data export

Included

Highlights

Call logging

Included

Highlights

Phone integration through Zoom for routing and tracking

Included

Premium

Highlights

White glove onboarding

Included

Highlights

Monthly dedicated success call

Included

Highlights

Advanced automations

Included

Highlights

Priority support

Included

Highlights

Removal of LiveHelpNow branding

Included

Highlights

Additional knowledge base capacity

Included

Highlights

Higher limits across automation and reporting and data storage

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Letterbook

  1. Source
    • Starter — default: USD 50 monthly · USD 50 / month with annual commitment
    • Growth — default: USD 200 monthly · USD 200 / month with annual commitment
    • Enterprise — default: Contact sales

LiveHelpNow

  1. Source
    • Essential: USD 39 monthly
    • Professional: USD 59 monthly
    • Premium: USD 79 monthly