Cotera vs Support Hero

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Cotera

See full pricing history

USD · US · source: cotera.co

Plan	Pricing	Charged by	Offer type
Pay-as-you-go	USD 0 monthly Build an agent for free, no credit card required. After that, you'll only pay for what you use. $0 / month	Usage · / month	Standalone · Usage based
Team	Contact sales / month Contact sales	Flat · / month	Standalone · Contact sales
Enterprise	Contact sales Custom Contact sales	Other · Custom	Standalone · Contact sales

Support Hero

See full pricing history

USD · US · source: www.supporthero.com

Plan	Pricing	Charged by	Offer type
Small	USD 49 monthly $49/month	Usage · per stated usage allowance	Standalone · Fixed
Medium Highlighted	USD 99 monthly $99/month	Usage · per stated usage allowance	Standalone · Fixed
Large	USD 199 monthly $199/month	Usage · per stated usage allowance	Standalone · Fixed
Enterprise	Contact sales Contact us	Usage · per stated usage allowance	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Cotera

Pay-as-you-go

Highlights Free credits: 1000

Included
Highlights Seats: One seat

Included
Highlights Agents: Unlimited

Included
Highlights Datasets: Unlimited

Included
Highlights Integrations: Unlimited

Included
Highlights Basic support: Included
Highlights Community Slack access: Included

Team

Highlights Everything in Starter: Included
Highlights Credits: 100k

Included
Highlights Seats: Unlimited

Included
Highlights Use your own data warehouse: Included
Highlights Priority support: Included
Highlights Dedicated Slack channel: Included

Enterprise

Highlights Everything in Pro: Included
Highlights Use your own AI API Keys: Included
Highlights Dedicated support: Included
Highlights Training: Included
Highlights Custom contracts: Included
Highlights Flexible invoicing: Included
Highlights SSO: Included

Support Hero

Small

Plan card 1 admin: Included
Plan card 1 language: Included
Plan card Unlimited articles: Included
Plan card 7-day analytics: Included

Medium

Plan card 3 admins: Included
Plan card 2 languages: Included
Plan card Unlimited articles: Included
Plan card Support integrations: Included

Large

Plan card 8 admins: Included
Plan card 4 languages: Included
Plan card Advanced analytics: Included
Plan card Priority support: Included

Enterprise

Plan card Unlimited admins: Included
Plan card Unlimited languages: Included
Plan card Unlimited articles: Included
Plan card Enterprise support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Cotera

September 21, 2026
Official pricing page
- Pay-as-you-go: USD 0 monthly
- Team: Contact sales
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Pay-as-you-go: Free
- Team: Contact sales
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Pay-as-you-go — default: Free
- Team — default: Free

Support Hero

August 27, 2026
Official pricing page
- Small: USD 49 monthly
- Medium: USD 99 monthly
- Large: USD 199 monthly
- Enterprise: Contact sales