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LiveChat vs Tidio

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.livechat.com

Plan Pricing Charged by Offer type
Starter
USD 19 monthly

$ 19 /mo

Flat · /mo Standalone · Fixed
Team
USD 49 monthly

$ 49 /mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales

talk to Sales

Other Standalone · Contact sales

USD · US · source: www.tidio.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Flat · per month Standalone · Free
Starter
USD 24.17 / month with annual commitment

$24.17/month on annual billing

Flat · per month Standalone · Fixed
Growth
USD 49.17 / month with annual commitment

Starts at $49.17/month on annual billing

Flat · per month Standalone · Starting at
Plus
USD 300 monthly

Starts at $300/month plus monthly usage

Flat · per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveChat

Starter

Highlights

Text Intelligence

Included

Highlights

Track up to 100 visitors

Included

Highlights

1 recurring campaign

Included

Highlights

60-day chat history

Included

Highlights

Basic widget customization

Included

Highlights

24/7/365 Support

Included

Highlights

1 user

Included

Team

Highlights

Text Intelligence

Included

Highlights

Track up to 400 visitors

Included

Highlights

Unlimited campaigns

Included

Highlights

Unlimited chat history

Included

Highlights

Full widget customization

Included

Highlights

Basic reporting

Included

Highlights

Unlimited users

Included

Enterprise

Highlights

Tell us about yourself and we’ll get back to you shortly.

Included

Tidio

Free

Plan card

Live chat

Included

Plan card

Ticketing

Included

Plan card

Basic customer support tools

Included

Starter

Plan card

100 billable conversations

Included

Plan card

50 Lyro AI conversations

Included

Plan card

100 Flows visitors reached

Included

Plan card

Basic analytics

Included

Growth

Plan card

From 250 billable conversations

Included

Plan card

Advanced analytics

Included

Plan card

User permissions

Included

Plan card

Automatic chat assignment

Included

Plus

Plan card

Premium features

Included

Plan card

Priority support

Included

Plan card

Advanced team management

Included

Plan card

Custom billable conversations

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveChat

  1. Source
    • Starter: USD 19 monthly
    • Team: USD 49 monthly
    • Enterprise: Contact sales

Tidio

  1. Source
    • Free: Free
    • Starter: USD 24.17 / month with annual commitment
    • Growth: USD 49.17 / month with annual commitment
    • Plus: USD 300 monthly