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Coval vs Dixa

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.coval.ai

Plan Pricing Charged by Offer type
Starter — monthly
USD 100 monthly · USD 80 / month with annual commitment

$100 /mo Billed monthly

Flat · Billed monthly Standalone · Fixed
Growth — monthly Highlighted
USD 500 monthly · USD 400 / month with annual commitment

$500 /mo Billed monthly

Flat · Billed monthly Standalone · Fixed

EUR · US · source: www.dixa.com

Plan Pricing Charged by Offer type
Growth
EUR 89 monthly

€ 89 /agent/mo

Seat · per agent/month Standalone · Fixed
Ultimate
EUR 139 monthly

€ 139 /agent/mo

Seat · per agent/month Standalone · Fixed
Prime
EUR 179 monthly

€ 179 /agent/mo

Seat · per agent/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Coval

Starter — monthly

Highlights

Simulation minutes / mo

100

Included

Highlights

Monitored calls / mo

1,000

Included

Highlights

Trace retention

30 days

Included

Highlights

Seats

Unlimited

Included

Highlights

Metrics per call

10

Included

Highlights

Voice models

Basic

Included

Highlights

Support

Community + email support

Included

Growth — monthly

Highlights

Simulation minutes / mo

1,000

Included

Highlights

Monitored calls / mo

10,000

Included

Highlights

Trace retention

90 days

Included

Highlights

Seats

Unlimited

Included

Highlights

Projects

Unlimited

Included

Highlights

Metrics per call

Unlimited

Included

Highlights

Voice models

Advanced

Included

Highlights

Support

Priority email + Slack channel

Included

Dixa

Growth

Highlights

Phone, email, forms, chat and social

Included

Highlights

Knowledge base

Included

Highlights

Intelligent routing

Included

Ultimate

Highlights

External-data routing

Included

Highlights

Knowledge-centered service

Included

Prime

Highlights

SSO

Included

Highlights

Advanced insights

Included

Highlights

Custom user roles

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Coval

  1. Source
    • Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
    • Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment

Dixa

  1. Source
    • Growth: EUR 89 monthly
    • Ultimate: EUR 139 monthly
    • Prime: EUR 179 monthly