Coval
Starter
-
Usage Limits
Simulation minutes / mo
-
100
Limited -
Usage Limits
Monitored calls / mo
-
1,000
Limited -
Usage Limits
Trace retention
-
30 days
Limited -
Usage Limits
Concurrent simulations
-
5
Limited -
Usage Limits
Projects
-
1
Limited -
Usage Limits
Seats
-
Unlimited
Included -
Usage Limits
Overage per simulation minute
-
$0.40 / min
Included -
Usage Limits
Overage per monitoring minute
-
$0.10 / min
Included -
Models & Intelligence
Test scenario library
-
Industry starter packs
Included -
Models & Intelligence
Voice models
-
Basic
Included -
Models & Intelligence
Metrics per call
-
10
Limited -
Models & Intelligence
Persona library
-
10
Limited -
Developer Surface
Webhooks
-
5 / project
Limited -
Developer Surface
Rate limits
-
60 req/min
Limited -
Security & Compliance
SAML SSO
-
Excluded
-
Security & Compliance
SCIM provisioning
-
Excluded
-
Security & Compliance
Role-based access control
-
Basic
Limited -
Security & Compliance
Audit logs
-
Excluded
-
Security & Compliance
IP allowlisting
-
Excluded
-
Security & Compliance
Data residency
-
Excluded
-
Support & Success
Onboarding
-
Self-serve
Included -
Support & Success
Support channel
-
Community + email
Included -
Support & Success
SLA
-
Excluded
-
Support & Success
Regular progress calls + Quarterly business review
-
Excluded
-
Billing & Terms
Annual discount
-
20% off
Included
Growth
-
Usage Limits
Simulation minutes / mo
-
1,000
Limited -
Usage Limits
Monitored calls / mo
-
10,000
Limited -
Usage Limits
Trace retention
-
90 days
Limited -
Usage Limits
Concurrent simulations
-
25
Limited -
Usage Limits
Projects
-
5
Limited -
Usage Limits
Seats
-
Unlimited
Included -
Usage Limits
Overage per simulation minute
-
$0.25 / min
Included -
Usage Limits
Overage per monitoring minute
-
$0.05 / min
Included -
Models & Intelligence
Test scenario library
-
Starter packs + custom
Included -
Models & Intelligence
Voice models
-
Advanced
Included -
Models & Intelligence
Metrics per call
-
Unlimited
Included -
Models & Intelligence
Persona library
-
50
Limited -
Developer Surface
Webhooks
-
Unlimited
Included -
Developer Surface
Rate limits
-
300 req/min
Limited -
Security & Compliance
SAML SSO
-
Excluded
-
Security & Compliance
SCIM provisioning
-
Excluded
-
Security & Compliance
Role-based access control
-
Standard
Included -
Security & Compliance
Audit logs
-
30 days
Limited -
Security & Compliance
IP allowlisting
-
Excluded
-
Security & Compliance
Data residency
-
Excluded
-
Support & Success
Onboarding
-
Kickoff call
Included -
Support & Success
Support channel
-
Priority email + shared Slack
Included -
Support & Success
SLA
-
Excluded
-
Support & Success
Regular progress calls + Quarterly business review
-
Excluded
-
Billing & Terms
Annual discount
-
20% off
Included
Enterprise
-
Usage Limits
Simulation minutes / mo
-
Custom
Included -
Usage Limits
Monitored calls / mo
-
Custom
Included -
Usage Limits
Trace retention
-
Custom
Included -
Usage Limits
Concurrent simulations
-
Custom
Included -
Usage Limits
Projects
-
Unlimited
Included -
Usage Limits
Seats
-
Unlimited
Included -
Usage Limits
Overage per simulation minute
-
Negotiated
Included -
Usage Limits
Overage per monitoring minute
-
Negotiated
Included -
Models & Intelligence
Test scenario library
-
Built with Coval team
Included -
Models & Intelligence
Voice models
-
Custom / BYO
Included -
Models & Intelligence
Metrics per call
-
Unlimited + fine-tuned
Included -
Models & Intelligence
Persona library
-
Custom
Included -
Developer Surface
Webhooks
-
Unlimited
Included -
Developer Surface
Rate limits
-
Custom
Included -
Security & Compliance
SAML SSO
-
Included
-
Security & Compliance
SCIM provisioning
-
Included
-
Security & Compliance
Role-based access control
-
Custom
Included -
Security & Compliance
Audit logs
-
Custom retention
Included -
Security & Compliance
IP allowlisting
-
Included
-
Security & Compliance
Data residency
-
Included
-
Security & Compliance
DPA and custom security reviews
-
Included
-
Security & Compliance
Private / VPC
-
Included
-
Security & Compliance
BYO storage
-
Included
-
Security & Compliance
White-label report
-
Included
-
Support & Success
Onboarding
-
White-glove + named engineer
Included -
Support & Success
Support channel
-
Dedicated Slack + named engineer
Included -
Support & Success
SLA
-
Custom (up to 99.99%)
Included -
Support & Success
Regular progress calls + Quarterly business review
-
Included