Freshchat vs Warmly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

Warmly

See full pricing history

USD · US · source: www.warmly.ai

Plan	Pricing	Charged by	Offer type
AI Web-Deanonymization	USD 1625 monthly · USD 833.33 / month with annual commitment AI Web-Deanonymization — $4875/quarter or starting at $10000/year; from 10K credits/month	Usage · from 10K credits/month; quarterly and annual commitments, normalized per month	Standalone · Starting at
Inbound Chat	USD 2166.67 monthly · USD 1666.67 / month with annual commitment Inbound Chat — $6500/quarter or starting at $20000/year; from 10K credits/month	Usage · from 10K credits/month; quarterly and annual commitments, normalized per month	Standalone · Starting at
AI Inbound Autopilot Highlighted	USD 3250 monthly · USD 2500 / month with annual commitment AI Inbound Autopilot — $9750/quarter or starting at $30000/year; from 10K credits/month	Usage · from 10K credits/month; quarterly and annual commitments, normalized per month	Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

Warmly

AI Web-Deanonymization

Plan card Plan focus: See who's on your site

Included
Plan card Credits: From 10K/month

Limited
Plan card Website visitors: Contacts + companies

Included
Plan card ICP filtering: Included
Plan card Real-time alerts: Included
Plan card Slack alerts: Included
Plan card Lead routing: Included
Plan card CRM sync: Included
Plan card SEP / Webhook integrations: Included
Plan card Retarget via email, LinkedIn, and ads: Included

Inbound Chat

Plan card Plan focus: Catch live visitors

Included
Plan card Credits: From 10K/month

Limited
Plan card Website visitors: Contacts + companies

Included
Plan card ICP filtering: Included
Plan card Real-time alerts: Included
Plan card Slack alerts: Included
Plan card Lead routing: Included
Plan card CRM sync: Included
Plan card SEP / Webhook integrations: Included
Plan card Retarget via email, LinkedIn, and ads: Included
Plan card AI Chatbot: 1 AI Studio Agent

Included
Plan card Warm Calling: Live chat

Included
Plan card Warm Offers: Included
Plan card Chat metrics: Included
Plan card Automated email follow-up: Included

AI Inbound Autopilot

Plan card Plan focus: Inbound that runs itself

Included
Plan card Credits: From 10K/month

Limited
Plan card Website visitors: Contacts + companies

Included
Plan card ICP filtering: Included
Plan card Real-time alerts: Included
Plan card Slack alerts: Included
Plan card Lead routing: Included
Plan card CRM sync: Included
Plan card SEP / Webhook integrations: Included
Plan card Retarget via email, LinkedIn, and ads: Included
Plan card AI Chatbot: 1 AI Studio Agent

Included
Plan card Warm Calling: Live chat

Included
Plan card Warm Offers: Included
Plan card Chat metrics: Included
Plan card Automated email follow-up: Included
Plan card AI Studio Agents and Autopilot Agent: Unlimited AI Studio Agents

Included
Plan card AI goal-setting, qualification, and decision-making: Included
Plan card AI slide generation: Mini-demo

Included
Plan card AI-written chat follow-up: Included
Plan card Auto email generation and follow-up: Included
Plan card Auto-learn and improve AI chat: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Freshchat

August 27, 2026
Official pricing page
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment

Warmly

August 29, 2026
Official pricing page
- AI Web-Deanonymization: USD 1625 monthly · USD 833.33 / month with annual commitment
- Inbound Chat: USD 2166.67 monthly · USD 1666.67 / month with annual commitment
- AI Inbound Autopilot: USD 3250 monthly · USD 2500 / month with annual commitment