pricing_optimizer.sql

Query the market. Stop guessing.

Deskpro vs Thena

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Deskpro

See full pricing history

USD · US · source: www.deskpro.com

Plan	Pricing	Charged by	Offer type
Team	USD 39 monthly $39 /agent/month (Min 5 agents)	Seat · agent	Standalone · Fixed
Professional Highlighted	USD 59 monthly $59 /agent/month (Min 10 agents)	Seat · agent	Standalone · Fixed
Enterprise	USD 99 monthly $99 /agent/month (Min 25 agents)	Seat · agent	Standalone · Fixed

Thena

See full pricing history

USD · US · source: www.thena.ai

Plan	Pricing	Charged by	Offer type
Starter — Billed annually	USD 29 monthly · USD 29 / month with annual commitment Billed annually $29 /user/month	Seat · user/month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Highlights Standard Support: Included
Self-Service Help Center Multi-Brand Help Centers: 3

Limited
Self-Service Help Center Remove 'Powered by Deskpro' Branding: Excluded
Licensing Lite Agents: Excluded
Deskpro AI Deskpro AI: Excluded
Deskpro AI AI-Powered Chatbot: Excluded
Highlights Multiple Brand Support: Excluded
Highlights Advanced Voice & Call Controls: Excluded
Licensing Multi-Account: Excluded
Integrations & Apps CRM Sync: Excluded
Licensing Minimum Agents: 5

Included
Hosting & Infrastructure Data Center Choice: US / UK / EU

Included
Security & Compliance HIPAA-Compliant Hosting: Excluded

Professional

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Licensing Lite Agents: 50

Included
Deskpro AI Deskpro AI: Included
Deskpro AI AI-Powered Chatbot: Included
Self-Service Help Center Remove "Powered by Deskpro": Included
Self-Service Help Center Multiple Brand Support: 10

Included
Highlights Advanced Voice & Call Controls: Included
Licensing Multi-Account: 3

Limited
Integrations & Apps CRM Sync: Included
Highlights Professional Support: Included
Licensing Minimum Agents: 10

Included
Hosting & Infrastructure Data Center Choice: US / UK / EU

Included
Security & Compliance HIPAA-Compliant Hosting: Excluded

Enterprise

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Licensing Lite Agents: 1000

Included
Deskpro AI Deskpro AI: Included
Deskpro AI AI-Powered Chatbot: Included
Self-Service Help Center Remove "Powered by Deskpro": Included
Self-Service Help Center Multiple Brand Support: Unlimited

Included
Highlights Advanced Voice & Call Controls: Included
Licensing Multi-Account: Unlimited

Included
Integrations & Apps CRM Sync: Included
Hosting & Infrastructure Global Data Center: paid

Limited
Support & Services Quarterly Health Checks: Included
Security & Compliance Security Reviews: Included
Highlights Sandbox Environment: Included
Licensing Custom Contracts: Included
Security & Compliance HIPAA-Compliant Hosting: Included
Support & Services Account Manager: Included
Support & Services Implementation Services: Included
Highlights Enterprise Support: Included
Licensing Minimum Agents: 25

Included
Hosting & Infrastructure Data Center Choice: Global

Included

Thena

Starter — Billed annually

Highlights User seats: Up to 5

Included
Highlights Tickets per month: Up to 1,000

Included
Highlights Channels: Slack & email

Included
Highlights AI Features: AI ticket detection, AI ticket summaries, AI tagging, AI assistant

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Deskpro

September 21, 2026
Official pricing page
- Team: USD 39 monthly
- Professional: USD 59 monthly
- Enterprise: USD 99 monthly
August 31, 2026
Official pricing page
- Team: USD 39 monthly
- Professional: USD 59 monthly
- Enterprise: USD 99 monthly
August 27, 2026
Official pricing page
- Team — default: USD 39 monthly · USD 39 / month with annual commitment
- Professional — default: USD 59 monthly · USD 59 / month with annual commitment
- Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Thena

August 27, 2026
Official pricing page
- Starter — Billed annually: USD 29 monthly · USD 29 / month with annual commitment