eesel AI vs Formilla

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

eesel AI

See full pricing history

USD · US · source: www.eesel.ai

Plan	Pricing	Charged by	Offer type
Standard Highlighted	USD 0 per ticket Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.	Usage · per ticket or helpdesk conversation handled, not per reply	Standalone · Usage based
Enterprise	USD 1000 monthly · USD 0 per ticket Enterprise - $1,000/month Flat platform fee on top of usage.	Flat · Flat platform fee on top of usage	Standalone · Starting at

Formilla

See full pricing history

USD · US · source: www.formilla.com

Plan	Pricing	Charged by	Offer type
Standard	Free Free for 1 chat agent	Seat · per user per month	Standalone · Free
Premium	USD 13.99 / month with annual commitment $13.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Professional Highlighted	USD 39.99 / month with annual commitment $39.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Enterprise	USD 299.99 monthly Custom pricing starting from $299.99/month	Seat · per user per month	Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eesel AI

Standard

Enterprise

Highlights Dedicated solutions engineer: Included
Highlights Account manager: Included
Highlights Higher knowledge base limits: Included
Highlights SSO: Included
Highlights HIPAA: Included
Highlights BAA: Included
Highlights Signed cloud service agreements: Included

Formilla

Standard

Plan card 1 chat agent: Included
Plan card Unlimited live chats: Included
Plan card Desktop and mobile apps: Included
Plan card Custom branding: Included

Premium

Plan card 1 chat agent: Included
Plan card ChatGPT bots and copilot: Included
Plan card Third-party integrations: Included
Plan card Unlimited chat history: Included

Professional

Plan card 2 chat agents: Included
Plan card Visitor monitoring: Included
Plan card File sharing: Included
Plan card Branding removal: Included

Enterprise

Plan card Full team access: Included
Plan card AI setup and training: Included
Plan card Advanced integrations: Included
Plan card Dedicated onboarding: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

eesel AI

September 21, 2026
Official pricing page
- Standard: USD 0 per ticket
- Enterprise: USD 1000 monthly · USD 0 per ticket
August 27, 2026
Official pricing page
- Usage based: USD 0.4 monthly

Formilla

August 27, 2026
Official pricing page
- Standard: Free
- Premium: USD 13.99 / month with annual commitment
- Professional: USD 39.99 / month with annual commitment
- Enterprise: USD 299.99 monthly