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Chatfuel vs Hiver Omni

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatfuel.com

Plan Pricing Charged by Offer type
Business Highlighted
USD 18 / month with annual commitment

US$69 US$18 per month Billed yearly, US$216/year

Flat · per month Standalone · Fixed
Agency S
USD 90 / month with annual commitment

US$90 per month Billed yearly, US$1,080/year

Flat · per month Standalone · Fixed

USD · US · source: hiverhq.com

Plan Pricing Charged by Offer type
Growth
USD 25 monthly

$25 $35 /user/month

Seat · /user/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Business

Highlights

AI credits

US$20 / mo

Included

Highlights

Send WhatsApp conversions to Meta Pixel

Included

Highlights

See which ad campaigns and funnels drive sales

Included

Highlights

Qualify and score leads automatically

Included

Highlights

Sell products and services right in the chat

Included

Highlights

Reply to post comments automatically

Included

Highlights

Reply to Reels comments automatically

Included

Highlights

Send bulk WhatsApp campaigns

Included

Highlights

Book meetings in WhatsApp automatically

Included

Highlights

Sync WhatsApp with your CRM

Included

Agency S

Highlights

AI credits

US$100 / mo

Included

Highlights

All of the above

Included

Highlights

3 companies

3

Included

Highlights

Bulk pricing

Included

Highlights

Agency management dashboard

Included

Highlights

Dedicated Account manager

Included

Highlights

Early access to new features

Included

Hiver Omni

Growth

Highlights

AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.

Included

Highlights

AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.

Included

Highlights

SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.

Included

Highlights

AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.

Included

Highlights

Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.

Included

Highlights

OmnichannelManage email, live chat, and self-service support from one unified workspace.

Included

Highlights

24*7 supportRound-the-clock access to Hiver's support team over email and chat.

Included

Highlights

Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.

Included

Highlights

Pre-built AnalyticsTrack and analyze the conversations your team handles.

Included

Highlights

Basic integrationsConnect everyday tools like Slack to your Shared Inbox.

Included

Highlights

VoiceHandle inbound and outbound calls, alongside other customer conversations.

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatfuel

    • Business: USD 18 / month with annual commitment
    • Agency S: USD 90 / month with annual commitment
    • Chatfuel Light: Free
    • AI PRO: USD 49 monthly
    • Chatfuel Light — default: Free
    • AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment