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Chatbit vs Help Scout

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatbit.co

Plan Pricing Charged by Offer type
Starter
Free

Starter — $0/month

Flat · per month Standalone · Free
Core
USD 19 monthly

Core — $19/month

Flat · per month Standalone · Fixed
Growth Highlighted
USD 99 monthly

Growth — $99/month

Flat · per month Standalone · Fixed
Enterprise
USD 399 monthly

Enterprise — $399/month

Flat · per month Standalone · Fixed

USD · US · source: www.helpscout.com

Plan Pricing Charged by Offer type
Free
Free

The Free plan includes 5 users, 1 Inbox, and 1 Docs site.

Seat Standalone · Free
Standard
USD 25 monthly

$ 25 per user/mo

Seat · per user/mo Standalone · Fixed
Plus Highlighted
USD 45 monthly

$ 45 per user/mo

Seat · per user/mo Standalone · Fixed
Pro
USD 75 monthly

$ 75 per user/mo

Seat · per user/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbit

Starter

Limits

Messages

100 per month

Limited

Limits

Chatbots

1

Limited

Models

AI models

GPT-5.6 Luna only

Included

Limits

Context limit

40k

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Core

Limits

Messages

5,000 per month

Limited

Limits

Chatbots

2

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Growth

Limits

Messages

20k per month

Limited

Limits

Chatbots

5

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Enterprise

Limits

Messages

50k per month

Limited

Limits

Chatbots

10

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Help Scout

Free

Team management

Users

Up to 5

Included

Shared Inbox

Inboxes

1

Included

Shared Inbox

Contacts

100/mo

Limited

Shared Inbox

Saved replies

10

Limited

Shared Inbox

Tags

10

Limited

Knowledge base

Docs sites

1

Included

Knowledge base

Articles

10

Limited

Knowledge base

Beacon

1

Included

Standard

Team management

Users

Up to 25

Included

Shared Inbox

Multiple Inboxes

2 (additional Inboxes $10/mo)

Included

Channels

Live chat and SMS

Included

Channels

WhatsApp, Instagram, and Messenger

Included

Knowledge base

Multiple knowledge bases

2 (additional sites $20/mo)

Included

Service Level Agreements (SLAs)

One basic SLA policy

1 basic policy

Included

Automation

Basic workflows

150 basic workflows

Included

Shared Inbox

Unlimited tags and saved replies

Unlimited

Included

AI

AI Inbox assistant

Included

Shared Inbox

Contacts

Unlimited

Included

Reporting

Reporting history

30-day history

Limited

Plus

Team management

Users

Up to 50

Included

Team management

Light users

5 included

Included

Shared Inbox

Inboxes

5 (additional Inboxes $10/mo)

Included

Automation

Advanced workflows

500 advanced workflows

Included

Service Level Agreements (SLAs)

Two advanced SLA policies

2 advanced policies

Included

Highlights

Secure customer portal

Included

AI

Unlimited AI Drafts

Unlimited

Included

Routing

Round robin routing

Round robin

Included

Integrations

Salesforce, Jira, and HubSpot

Included

Team management

Internal teams

Included

Company management

Group conversations by company

Included

Knowledge base

Docs sites

3 (additional sites $20/mo)

Included

Reporting

Reporting history

2-year history

Included

Pro

Team management

Users

Unlimited (minimum 10)

Included

Team management

Light users

Up to 50 light users

Included

Shared Inbox

Inboxes

10 (additional Inboxes $10/mo)

Included

Automation

Unlimited workflows

Unlimited advanced workflows

Included

Service Level Agreements (SLAs)

Unlimited SLA policies

Unlimited

Included

Routing

Multiple routing types

Round robin + load balanced

Included

Security

SSO/SAML

Included

Security

HIPAA compliance

Included

Support

Dedicated onboarding specialist

Included

Support

Strategic account manager

Included

Integrations

Preferred pricing on Aircall

Preferred pricing

Included

Knowledge base

Docs sites

5 (additional sites $20/mo)

Included

Reporting

Reporting history

All-time

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbit

    • Starter: Free
    • Core: USD 19 monthly
    • Growth: USD 99 monthly
    • Enterprise: USD 399 monthly