Dixa vs Freshchat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Dixa

See full pricing history

EUR · US · source: www.dixa.com

Plan	Pricing	Charged by	Offer type
Growth	EUR 89 monthly € 89 /agent/mo	Seat · per agent/month	Standalone · Fixed
Ultimate	EUR 139 monthly € 139 /agent/mo	Seat · per agent/month	Standalone · Fixed
Prime	EUR 179 monthly € 179 /agent/mo	Seat · per agent/month	Standalone · Fixed

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights Phone, email, forms, chat and social: Included
Highlights Knowledge base: Included
Highlights Intelligent routing: Included

Ultimate

Highlights External-data routing: Included
Highlights Knowledge-centered service: Included

Prime

Highlights SSO: Included
Highlights Advanced insights: Included
Highlights Custom user roles: Included

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Dixa

August 27, 2026 Source
- Growth: EUR 89 monthly
- Ultimate: EUR 139 monthly
- Prime: EUR 179 monthly

Freshchat

August 27, 2026 Source
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment