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Featurebase vs Phonely AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.featurebase.app

Plan Pricing Charged by Offer type
Free — Free
Free

Free Forever For individuals to get started

Seat · per seat/month Standalone · Free

USD · US · source: www.phonely.ai

Plan Pricing Charged by Offer type
Free
Free

$0 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Free
Starter
USD 50 monthly · USD 33 / month with annual commitment

$50 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Fixed
Professional Highlighted
USD 150 monthly · USD 100 / month with annual commitment

$150 Per month, billed monthly

Flat · Per month, billed monthly Standalone · Fixed
Enterprise
USD 0 monthly

as low as 5¢/ min Billed monthly

Usage · min Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Featurebase

Free — Free

Highlights

Seats

1 seat

Included

Highlights

Live chat

Included

Highlights

Unlimited conversations

Included

Highlights

Unified inbox & ticketing

Included

Highlights

Mobile app

Included

Highlights

Assign & snooze conversations

Included

Highlights

Internal notes

Included

Phonely AI

Free

Highlights

100 Free Minutes ~50 calls

100 Free Minutes ~50 calls

Limited

Highlights

100+ voices & Languages

Included

Highlights

AI Builder

Included

Highlights

Email + SMS notification

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

100

Limited

Overage Minutes

Overage Minutes

-

Excluded

AI Agent Buildout

AI Agent Buildout

Self-Serve

Included

Agent Features

Direct website import

3 pages

Limited

Agent Features

AI SMS

Unknown

Telephony

Phone Numbers

1 free

Limited

Telephony

Post Transfer Rate

Unknown

Support

Support Channel

Community

Included

Starter

Highlights

200 mins ~100 calls

200 mins ~100 calls

Limited

Highlights

Premium voices

Included

Highlights

Transcript and AI Analytics

Included

Highlights

Spam filtering

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

250

Limited

Overage Minutes

Overage Minutes

$0.25/min

Included

AI Agent Buildout

AI Agent Buildout

Self-Serve

Included

Agent Features

Direct website import

30 pages/ month

Limited

Agent Features

AI SMS

1/5 min

Limited

Telephony

Phone Numbers

3 free

Limited

Telephony

Post Transfer Rate

$0.02/min

Included

Support

Support Channel

Email only

Included

Professional

Highlights

650 mins ~300 calls

650 mins ~300 calls

Limited

Highlights

Conversational AI

Included

Highlights

SMS

Included

Highlights

Advanced API Integrations

Included

Highlights

CRM integrations

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

750

Limited

Overage Minutes

Overage Minutes

$0.30/min

Included

AI Agent Buildout

AI Agent Buildout

Priority support

Included

Agent Features

Direct website import

Unlimited

Included

Agent Features

AI SMS

1/10 min

Limited

Telephony

Phone Numbers

5 free

Limited

Telephony

Post Transfer Rate

$0.02/min

Included

Support

Support Channel

Priority email

Included

Enterprise

Highlights

Full Agent Buildout

Included

Highlights

Fine tuning & SIP trunking

Included

Highlights

Slack Channel Support

Included

Highlights

HIPAA BAA

Included

Minutes Included (Monthly)

Minutes Included (Monthly)

Talk to sales

Unknown

Overage Minutes

Overage Minutes

$0.25/min

Included

AI Agent Buildout

AI Agent Buildout

Full Agent Buildout

Included

Agent Features

Direct website import

Unlimited

Included

Agent Features

AI SMS

Custom

Included

Telephony

Phone Numbers

Custom

Included

Telephony

Post Transfer Rate

Custom

Included

Support

Support Channel

Slack + Teams + Phone

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Featurebase

  1. Source
    • Free — Free: Free

Phonely AI

  1. Source
    • Free: Free
    • Starter: USD 50 monthly · USD 33 / month with annual commitment
    • Professional: USD 150 monthly · USD 100 / month with annual commitment
    • Enterprise: USD 0 monthly
  2. Source
    • Free: Free
    • Starter: USD 50 monthly
    • Pro: USD 150 monthly