Jelly vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Jelly

See full pricing history

USD · US · source: letsjelly.com

Plan	Pricing	Charged by	Offer type
Jelly — Standard	USD 29 monthly · USD 26.58 / month with annual commitment $348 $319 /year ...for your whole team!	Flat · ...for your whole team!	Standalone · Fixed
Royal Jelly — Premium Highlighted	USD 69 monthly · USD 57.5 / month with annual commitment $828 $690 /year ...for your whole team!	Flat · ...for your whole team!	Standalone · Fixed

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Elite	USD 165 monthly $165 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Industry Experience Clouds Highlighted	USD 225 monthly $225 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jelly

Jelly — Standard

Highlights Shared team email addresses: Up to 3

Included
Highlights Users: Unlimited

Included
Highlights Inbox collaboration features: Included
Highlights Saved replies: Included
Highlights Support: Included

Royal Jelly — Premium

Highlights Shared team email addresses: Unlimited

Included
Highlights Advanced Rules: Included
Highlights Send Later: Included
Highlights Mailboxes: Included
Highlights Syncing of sent mail via IMAP: Included
Highlights API access (beta): Included
Highlights Integrations (Discord, Slack, Webhooks): Included

Talkdesk

Digital Essentials

Key features CXA Digital Engagement (Email, Chat, SMS, Social Messaging): Included
Key features Studio & Routing: Included
Key features Connections: Included
Key features API Access: Included
Key features Real-time Dashboards (Live): Included
Key features Guardian: Included

Voice Essentials

Key features CXA Voice Engagement: Included
Key features Speech Recognition: Included
Key features Voicemail Transcription: Included
Key features Studio & Routing: Included
Key features Business Intelligence (Explore): Included
Key features API Access: Included

Elite

Everything in essentials, plus Custom Reporting with Live and Explore: Included
Everything in essentials, plus Screen Recording: Included
Everything in essentials, plus Performance Management: Included
Everything in essentials, plus Workforce Management: Included
Everything in essentials, plus Automated Notifications: Included

Industry Experience Clouds

All Elite edition capabilities, plus Financial Services: Included
All Elite edition capabilities, plus Insurance: Included
All Elite edition capabilities, plus Healthcare & Life Sciences: Included
All Elite edition capabilities, plus Retail & Consumer Goods: Included
All Elite edition capabilities, plus Travel & Hospitality: Included
All Elite edition capabilities, plus Utilities: Included
All Elite edition capabilities, plus Commercial & Residential Services: Included
All Elite edition capabilities, plus Government (custom-priced): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Jelly

August 27, 2026
Official pricing page
- Jelly — Standard: USD 29 monthly · USD 26.58 / month with annual commitment
- Royal Jelly — Premium: USD 69 monthly · USD 57.5 / month with annual commitment

Talkdesk

September 21, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly
August 27, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly