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Jelly vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: letsjelly.com

Plan Pricing Charged by Offer type
Jelly — Standard
USD 29 monthly · USD 26.58 / month with annual commitment

$348 $319 /year ...for your whole team!

Flat · ...for your whole team! Standalone · Fixed
Royal Jelly — Premium Highlighted
USD 69 monthly · USD 57.5 / month with annual commitment

$828 $690 /year ...for your whole team!

Flat · ...for your whole team! Standalone · Fixed

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD per user, per month

Seat · per user or agent Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD per user, per month

Seat · per user or agent Standalone · Fixed
Elite
USD 165 monthly

$165 USD per user, per month

Seat · per user or agent Standalone · Fixed
Industry Experience Clouds
USD 225 monthly

$225 USD per user, per month

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jelly

Jelly — Standard

Highlights

Shared team email addresses

Up to 3

Included

Highlights

Users

Unlimited

Included

Highlights

Inbox collaboration features

Included

Highlights

Saved replies

Included

Highlights

Support

Included

Royal Jelly — Premium

Highlights

Shared team email addresses

Unlimited

Included

Highlights

Advanced Rules

Included

Highlights

Send Later

Included

Highlights

Mailboxes

Included

Highlights

Syncing of sent mail via IMAP

Included

Highlights

API access (beta)

Included

Highlights

Integrations (Discord, Slack, Webhooks)

Included

Talkdesk

Digital Essentials

Plan card

Email, chat, SMS, and social messaging

Included

Plan card

Studio and routing

Included

Plan card

API access

Included

Plan card

Real-time dashboards

Included

Voice Essentials

Plan card

Voice engagement

Included

Plan card

Speech recognition

Included

Plan card

Voicemail transcription

Included

Plan card

Business intelligence

Included

Elite

Plan card

Custom reporting

Included

Plan card

Screen recording

Included

Plan card

Performance management

Included

Plan card

Workforce management

Included

Industry Experience Clouds

Plan card

Elite capabilities

Included

Plan card

Industry-specific configurations

Included

Plan card

Financial-services, healthcare, retail, and travel options

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Jelly

  1. Source
    • Jelly — Standard: USD 29 monthly · USD 26.58 / month with annual commitment
    • Royal Jelly — Premium: USD 69 monthly · USD 57.5 / month with annual commitment

Talkdesk

  1. Source
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly