Gleap vs Phonely AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Gleap

See full pricing history

USD · US · source: www.gleap.io

Plan	Pricing	Charged by	Offer type
Starter	USD 59 monthly · USD 49 / month with annual commitment $49/mo billed annually ($59/mo billed monthly)	Flat · /mo	Standalone · Fixed
Team	USD 179 monthly · USD 149 / month with annual commitment $149/mo billed annually ($179/mo billed monthly)	Flat · /mo	Standalone · Fixed
Pro	USD 359 monthly · USD 299 / month with annual commitment $299/mo billed annually ($359/mo billed monthly)	Flat · /mo	Standalone · Fixed
Enterprise	USD 1199 monthly · USD 999 / month with annual commitment from $999/mo billed annually (from $1,199/mo billed monthly)	Flat · /mo	Standalone · Starting at

Phonely AI

See full pricing history

USD · US · source: www.phonely.ai

Plan	Pricing	Charged by	Offer type
Free	Free $0 Per month, billed monthly; $0 Per month, billed annually	Flat · Per month	Standalone · Free
Starter	USD 50 monthly · USD 33 / month with annual commitment $50 Per month, billed monthly; $33 33% off Per month, billed annually	Flat · Per month	Standalone · Fixed
Professional Highlighted	USD 150 monthly · USD 100 / month with annual commitment $150 Per month, billed monthly; $100 33% off Per month, billed annually	Flat · Per month	Standalone · Fixed
Enterprise	USD 0 per min as low as 5¢/ min Billed monthly; as low as 5¢/ min Billed monthly, billed annually	Usage · / min	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Gleap

Starter

Highlights Team seats: 1

Included
Highlights Projects: 1

Included
Highlights Outbound messaging: Excluded
Highlights Remove Gleap branding: Excluded
Highlights Custom domain: Excluded
Highlights Session replay: Excluded
Highlights Console logs: Excluded
Highlights Custom data: Excluded
Highlights Surveys: Excluded
Highlights Native integrations: Jira, Trello, Slack

Limited
Highlights In-app bug reporting: Excluded
Highlights Feature roadmap: Excluded
Highlights Knowledge base: Excluded
Highlights Kai Resolve: Excluded
Highlights Kai Code: Excluded
Highlights Kai PM: Excluded
Highlights Custom agents: Excluded
Highlights AI model selection: Excluded
Highlights Discount on AI tokens: Excluded
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Team

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Excluded
Highlights Kai Code: Excluded
Highlights Kai PM: Excluded
Highlights Custom agents: Excluded
Highlights AI model selection: Excluded
Highlights Discount on AI tokens: Excluded
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Pro

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Included
Highlights Kai Code: Included
Highlights Kai PM: Included
Highlights Custom agents: Included
Highlights AI model selection: Included
Highlights Discount on AI tokens: 25%

Included
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Enterprise

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Included
Highlights Kai Code: Included
Highlights Kai PM: Included
Highlights Custom agents: Included
Highlights AI model selection: Included
Highlights Discount on AI tokens: 25%

Included
Highlights Single sign-on: Included
Highlights Bring your own key: By agreement

Included
Highlights Invoice billing: Included
Highlights Custom MAU limit: By agreement

Included
Highlights Dedicated customer success manager: Included
Highlights Custom SLA: By agreement

Included

Phonely AI

Free

Highlights 100 Free Minutes ~50 calls: 100 Free Minutes ~50 calls

Limited
Features Minutes Included (Monthly): 100

Limited
Features Overage Minutes: -

Excluded
Highlights 100+ voices & Languages: Included
Highlights AI Builder: Included
Highlights Email + SMS notification: Included
Features AI Agent Buildout: Self-Serve

Included
Features Concurrent Calls: Unlimited

Included
Agent Features Direct website import: 3 pages

Limited
Telephony Phone Numbers: 1 free

Limited
Support Support Channel: Community

Limited

Starter

Highlights 200 mins ~100 calls: 200 mins ~100 calls

Limited
Features Minutes Included (Monthly): 250

Limited
Features Overage Minutes: $0.25/min

Limited
Highlights Premium voices: Included
Highlights Transcript and AI Analytics: Included
Highlights Spam filtering: Included
Features AI Agent Buildout: Self-Serve

Included
Features Concurrent Calls: Unlimited

Included
Agent Features Direct website import: 30 pages/ month

Limited
Agent Features AI SMS: 1/5 min

Limited
Telephony Phone Numbers: 3 free

Limited
Telephony Post Transfer Rate: $0.02/min

Limited
Support Support Channel: Email only

Limited

Professional

Highlights 650 mins ~300 calls: 650 mins ~300 calls

Limited
Features Minutes Included (Monthly): 750

Limited
Features Overage Minutes: $0.30/min

Limited
Highlights Conversational AI: Included
Highlights SMS: Included
Highlights Advanced API Integrations: Included
Highlights CRM integrations: Included
Features AI Agent Buildout: Priority support

Included
Features Concurrent Calls: Unlimited

Included
Agent Features Direct website import: Unlimited

Included
Agent Features AI SMS: 1/10 min

Limited
Telephony Phone Numbers: 5 free

Limited
Telephony Post Transfer Rate: $0.02/min

Limited
Support Support Channel: Priority email

Limited

Enterprise

Features Minutes Included (Monthly): Talk to sales

Unknown
Features Overage Minutes: $0.25/min

Limited
Highlights Full Agent Buildout: Full Agent Buildout

Included
Highlights Fine tuning & SIP trunking: Included
Highlights Slack Channel Support: Included
Highlights HIPAA BAA: Included
Features Concurrent Calls: Unlimited

Included
Agent Features Direct website import: Unlimited

Included
Agent Features AI SMS: Custom

Included
Telephony Phone Numbers: Custom

Included
Telephony Post Transfer Rate: Custom

Included
Support Support Channel: Slack + Teams + Phone

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Gleap

September 21, 2026
Official pricing page
- Starter: USD 59 monthly · USD 49 / month with annual commitment
- Team: USD 179 monthly · USD 149 / month with annual commitment
- Pro: USD 359 monthly · USD 299 / month with annual commitment
- Enterprise: USD 1199 monthly · USD 999 / month with annual commitment
August 27, 2026
Official pricing page
- Starter — annual billing: USD 49 monthly · USD 49 / month with annual commitment

Phonely AI

September 21, 2026
Official pricing page
- Free: Free
- Starter: USD 50 monthly · USD 33 / month with annual commitment
- Professional: USD 150 monthly · USD 100 / month with annual commitment
- Enterprise: USD 0 per min
August 27, 2026
Official pricing page
- Free: Free
- Starter: USD 50 monthly · USD 33 / month with annual commitment
- Professional: USD 150 monthly · USD 100 / month with annual commitment
- Enterprise: USD 0 monthly
August 27, 2026
Official pricing page
- Free: Free
- Starter: USD 50 monthly
- Pro: USD 150 monthly