Gleap vs Phonely AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Gleap

See full pricing history

USD · US · source: www.gleap.io

Plan	Pricing	Charged by	Offer type
Starter — annual billing	USD 49 monthly · USD 49 / month with annual commitment Gleap starts at $49/mo for Starter when billed annually.	Flat · per month	Standalone · Fixed

Phonely AI

See full pricing history

USD · US · source: www.phonely.ai

Plan	Pricing	Charged by	Offer type
Free	Free $0 Per month, billed monthly	Flat · Per month, billed monthly	Standalone · Free
Starter	USD 50 monthly · USD 33 / month with annual commitment $50 Per month, billed monthly	Flat · Per month, billed monthly	Standalone · Fixed
Professional Highlighted	USD 150 monthly · USD 100 / month with annual commitment $150 Per month, billed monthly	Flat · Per month, billed monthly	Standalone · Fixed
Enterprise	USD 0 monthly as low as 5¢/ min Billed monthly	Usage · min	Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Gleap

Starter — annual billing

Plan basics Seats: 1 seat

Included
Plan basics Projects: 1 project

Included
Plan basics Kai AI support: Included
Plan basics Live chat: Included
Plan basics In-app bug reporting: Included
Plan basics Feature roadmap: Included
Plan basics Knowledge base: Included
Plan basics Team seats: 1

Included
Plan basics Projects: 1

Included
Plan basics Model choice: Auto

Included
Plan basics AI token discount: Not included

Excluded
Plan basics SLA: 3 days

Included
Support channels Ticketing & inbox Shared Inbox: Included
Support channels Live chat: Included
Support channels In-app bug reporting: Included
Support channels Operating hours: Included
Support channels Team inboxes: Not included

Excluded
Support channels Workflows: Not included

Excluded
Support channels Kai support Kai chatbot: Included
Support channels Multiple content sources: Included
Support channels AI summary: Not included

Excluded
Support channels AI reply: Not included

Excluded
Support channels AI tools: Not included

Excluded
Support channels Copilot: Not included

Excluded
Support channels Custom agents: Not included

Excluded
Support channels Support channels Widget: Included
Support channels Email: Included
Support channels WhatsApp: Not included

Excluded
Support channels Telegram: Not included

Excluded
Support channels Instagram: Not included

Excluded
Support channels Facebook Messenger: Not included

Excluded
Support channels Outreach Surveys: Not included

Excluded
Support channels Chat messages: Not included

Excluded
Support channels Banners: Not included

Excluded
Support channels Push notifications: Not included

Excluded
Support channels News / release notes: Not included

Excluded
Support channels Product tours: Not included

Excluded
Support channels Checklists: Not included

Excluded
Support channels Emails & newsletters: Not included

Excluded
Support channels Tooltips: Not included

Excluded
Support channels Modals: Not included

Excluded
Roadmap Roadmap Public roadmap: Included
Roadmap Feature request management: Included
Help center Help center Public knowledge base: Included
Help center Unlimited collections & articles: Included
Platform & security Platform & security Reports: Included
Platform & security Custom domains: Not included

Excluded
Platform & security Remove Gleap branding: Not included

Excluded
Platform & security Third-party integrations: Not included

Excluded
Platform & security API access: Not included

Excluded
Platform & security SOC 2 Type II: Not included

Excluded
Platform & security DORA support: Not included

Excluded
Platform & security HIPAA BAA: Not included

Excluded
Platform & security SSO: Not included

Excluded
Platform & security Bring your own model: Not included

Excluded
Platform & security BYOK: Not included

Excluded
Platform & security Pay by invoice: Not included

Excluded
Platform & security Priority support & SLA: Not included

Excluded
Platform & security Support Slack channel: Not included

Excluded
Platform & security Dedicated CSM: Not included

Excluded
Self-driving AI Self-driving AI Kai PM: Not included

Excluded
Self-driving AI Kai Code: Not included

Excluded
Self-driving AI Kai Resolve: Not included

Excluded

Phonely AI

Free

Highlights 100 Free Minutes ~50 calls: 100 Free Minutes ~50 calls

Limited
Highlights 100+ voices & Languages: Included
Highlights AI Builder: Included
Highlights Email + SMS notification: Included
Minutes Included (Monthly) Minutes Included (Monthly): 100

Limited
Overage Minutes Overage Minutes: -

Excluded
AI Agent Buildout AI Agent Buildout: Self-Serve

Included
Agent Features Direct website import: 3 pages

Limited
Agent Features AI SMS: Unknown
Telephony Phone Numbers: 1 free

Limited
Telephony Post Transfer Rate: Unknown
Support Support Channel: Community

Included

Starter

Highlights 200 mins ~100 calls: 200 mins ~100 calls

Limited
Highlights Premium voices: Included
Highlights Transcript and AI Analytics: Included
Highlights Spam filtering: Included
Minutes Included (Monthly) Minutes Included (Monthly): 250

Limited
Overage Minutes Overage Minutes: $0.25/min

Included
AI Agent Buildout AI Agent Buildout: Self-Serve

Included
Agent Features Direct website import: 30 pages/ month

Limited
Agent Features AI SMS: 1/5 min

Limited
Telephony Phone Numbers: 3 free

Limited
Telephony Post Transfer Rate: $0.02/min

Included
Support Support Channel: Email only

Included

Professional

Highlights 650 mins ~300 calls: 650 mins ~300 calls

Limited
Highlights Conversational AI: Included
Highlights SMS: Included
Highlights Advanced API Integrations: Included
Highlights CRM integrations: Included
Minutes Included (Monthly) Minutes Included (Monthly): 750

Limited
Overage Minutes Overage Minutes: $0.30/min

Included
AI Agent Buildout AI Agent Buildout: Priority support

Included
Agent Features Direct website import: Unlimited

Included
Agent Features AI SMS: 1/10 min

Limited
Telephony Phone Numbers: 5 free

Limited
Telephony Post Transfer Rate: $0.02/min

Included
Support Support Channel: Priority email

Included

Enterprise

Highlights Full Agent Buildout: Included
Highlights Fine tuning & SIP trunking: Included
Highlights Slack Channel Support: Included
Highlights HIPAA BAA: Included
Minutes Included (Monthly) Minutes Included (Monthly): Talk to sales

Unknown
Overage Minutes Overage Minutes: $0.25/min

Included
AI Agent Buildout AI Agent Buildout: Full Agent Buildout

Included
Agent Features Direct website import: Unlimited

Included
Agent Features AI SMS: Custom

Included
Telephony Phone Numbers: Custom

Included
Telephony Post Transfer Rate: Custom

Included
Support Support Channel: Slack + Teams + Phone

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Gleap

August 27, 2026 Source
- Starter — annual billing: USD 49 monthly · USD 49 / month with annual commitment

Phonely AI

August 27, 2026 Source
- Free: Free
- Starter: USD 50 monthly · USD 33 / month with annual commitment
- Professional: USD 150 monthly · USD 100 / month with annual commitment
- Enterprise: USD 0 monthly
August 27, 2026 Source
- Free: Free
- Starter: USD 50 monthly
- Pro: USD 150 monthly