Cotera vs Helply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Cotera

See full pricing history

USD · US · source: cotera.co

Plan	Pricing	Charged by	Offer type
Pay-as-you-go	USD 0 monthly Build an agent for free, no credit card required. After that, you'll only pay for what you use. $0 / month	Usage · / month	Standalone · Usage based
Team	Contact sales / month Contact sales	Flat · / month	Standalone · Contact sales
Enterprise	Contact sales Custom Contact sales	Other · Custom	Standalone · Contact sales

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
The helpdesk	Free $0 free forever	Flat · for your whole team	Standalone · Free
The AI agents	USD 0 per outcome · USD 99 monthly minimum $0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.	Usage · per outcome	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Cotera

Pay-as-you-go

Highlights Free credits: 1000

Included
Highlights Seats: One seat

Included
Highlights Agents: Unlimited

Included
Highlights Datasets: Unlimited

Included
Highlights Integrations: Unlimited

Included
Highlights Basic support: Included
Highlights Community Slack access: Included

Team

Highlights Everything in Starter: Included
Highlights Credits: 100k

Included
Highlights Seats: Unlimited

Included
Highlights Use your own data warehouse: Included
Highlights Priority support: Included
Highlights Dedicated Slack channel: Included

Enterprise

Highlights Everything in Pro: Included
Highlights Use your own AI API Keys: Included
Highlights Dedicated support: Included
Highlights Training: Included
Highlights Custom contracts: Included
Highlights Flexible invoicing: Included
Highlights SSO: Included

Helply

The helpdesk

Included for everyone Shared inbox, ticketing, and live chat: Included
Included for everyone Public and private help centers: Included
Included for everyone Automations, SLAs, and workflows: Included
Included for everyone All integrations, API, and webhooks: Included
Included for everyone SSO, roles, 2FA, and audit logs: Included

The AI agents

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Cotera

September 21, 2026
Official pricing page
- Pay-as-you-go: USD 0 monthly
- Team: Contact sales
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Pay-as-you-go: Free
- Team: Contact sales
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Pay-as-you-go — default: Free
- Team — default: Free

Helply

September 21, 2026
Official pricing page
- The helpdesk: Free
- The AI agents: USD 0 per outcome · USD 99 monthly minimum
August 27, 2026
Official pricing page
- Per-ticket pricing — Standard: USD 1 / month with annual commitment