Denser Chat vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Denser Chat

See full pricing history

USD · US · source: denser.ai

Plan	Pricing	Charged by	Offer type
Free	Free $ 0. $0 $0	Flat	Standalone · Free
Starter	USD 39 monthly · USD 32 / month with annual commitment $ 39 /mo. $39 per month $384 per year, which is $32 per month	Flat · /mo	Standalone · Fixed
Standard Highlighted	USD 119 monthly · USD 96 / month with annual commitment $ 119 /mo. $119 per month $1,152 per year, which is $96 per month	Flat · /mo	Standalone · Fixed
Business	USD 399 monthly · USD 320 / month with annual commitment $ 399 /mo. $399 per month $3,840 per year, which is $320 per month	Flat · /mo	Standalone · Fixed
Enterprise	USD 899 monthly · USD 720 / month with annual commitment $ 899 /mo. $899 per month $8,640 per year, which is $720 per month	Flat · /mo	Standalone · Fixed

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Denser Chat

Free

Highlights DenserBots: 1

Included
Highlights Team members: 1

Included
Highlights Queries / month: 20

Included
Highlights Pages or storage / bot: 100 pages or 50 MB / bot

Included

Starter

Highlights DenserBots: 2

Included
Highlights Team members: 1

Included
Highlights Queries / month: 1,500

Included
Highlights Pages or storage / bot: 100 pages or 50 MB / bot

Included
Highlights Query log retention: 30-day

Included

Standard

Highlights DenserBots: 4

Included
Highlights Team members: 5

Included
Highlights Queries / month: 7,500

Included
Highlights Pages or storage / bot: 2,000 pages or 1 GB / bot

Included
Highlights Query log retention: 90-day

Included
Highlights Answer quality insights: Included
Highlights Helpdesk ticket queue: Included
Highlights Talk to a person escalation: Included
Highlights Zendesk, Intercom, Freshdesk & HubSpot tickets: Included

Business

Highlights DenserBots: 8

Included
Highlights Team members: 10

Included
Highlights Queries / month: 15,000

Included
Highlights Pages or storage / bot: 10,000 pages or 5 GB / bot

Included
Highlights Query log retention: 360-day

Included
Highlights Answer quality insights: Included
Highlights Helpdesk ticket queue: Included
Highlights Talk to a person escalation: Included
Highlights Zendesk, Intercom, Freshdesk & HubSpot tickets: Included
Highlights Dedicated accuracy support: Included

Enterprise

Highlights DenserBots: 8

Included
Highlights Team members: 50

Included
Highlights Queries / month: 50,000

Included
Highlights Pages or storage / bot: 50,000 pages or 25 GB / bot

Included
Highlights Query log retention: 360-day

Included
Highlights Answer quality insights: Included
Highlights Helpdesk ticket queue: Included
Highlights Talk to a person escalation: Included
Highlights Zendesk, Intercom, Freshdesk & HubSpot tickets: Included
Highlights Priority support: Included
Highlights Service Level Agreements (SLAs): Included
Highlights Feature request support: Included
Highlights Private LLM deployment: Limited

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Denser Chat

September 21, 2026
Official pricing page
- Free: Free
- Starter: USD 39 monthly · USD 32 / month with annual commitment
- Standard: USD 119 monthly · USD 96 / month with annual commitment
- Business: USD 399 monthly · USD 320 / month with annual commitment
- Enterprise: USD 899 monthly · USD 720 / month with annual commitment
August 27, 2026
Official pricing page
- Free: Free

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment