Cotera vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Cotera

See full pricing history

USD · US · source: cotera.co

Plan	Pricing	Charged by	Offer type
Pay-as-you-go	Free Build an agent for free, no credit card required. After that, you'll only pay for what you use. $0 / month	Usage · / month	Standalone · Free
Team	Contact sales Contact sales	Seat · / month	Standalone · Contact sales
Enterprise	Contact sales Custom	Other	Standalone · Contact sales

Intercom

See full pricing history

USD · US · source: www.intercom.com

Plan	Pricing	Charged by	Offer type
Essential	USD 29 monthly $29 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Advanced	USD 85 monthly $85 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Expert	USD 132 monthly $132 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Cotera

Pay-as-you-go

Highlights 1000 free credits: 1000 free

Included
Highlights One seat: 1

Included
Highlights Unlimited agents: Unlimited

Included
Highlights Unlimited datasets: Unlimited

Included
Highlights Unlimited integrations: Unlimited

Included
Highlights Basic support: Included
Highlights Community Slack access: Included

Team

Highlights Everything in Starter: Included
Highlights Includes 100k credits: 100k

Included
Highlights Unlimited seats: Unlimited

Included
Highlights Use your own data warehouse: Included
Highlights Priority support: Included
Highlights Dedicated Slack channel: Included

Enterprise

Highlights Everything in Pro: Included
Highlights Use your own AI API Keys: Included
Highlights Dedicated support: Included
Highlights Training: Included
Highlights Custom contracts: Included
Highlights Flexible invoicing: Included
Highlights SSO: Included

Intercom

Essential

Plan card Messenger: Included
Plan card Shared inbox and ticketing: Included
Plan card Pre-built reports: Included
Plan card Public help center: Included

Advanced

Plan card Multiple team inboxes: Included
Plan card Workflow automation: Included
Plan card Round-robin assignment: Included
Plan card Private help center: Included

Expert

Plan card SSO and identity management: Included
Plan card HIPAA support: Included
Plan card Service-level agreements: Included
Plan card Multibrand messenger: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Cotera

August 27, 2026 Source
- Pay-as-you-go: Free
- Team: Contact sales
- Enterprise: Contact sales
August 27, 2026 Source
- Pay-as-you-go — default: Free
- Team — default: Free

Intercom

August 27, 2026 Source
- Essential: USD 29 monthly
- Advanced: USD 85 monthly
- Expert: USD 132 monthly