Siena AI vs Smartsupp
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
Siena AI
USD · US · source: www.siena.cx
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Siena
|
USD 750 monthly · USD 0 per ticket
Access Siena’s core AI engine and unlimited sandbox for $750/month—reliable, high-quality automation. Automate tickets at just $0.90 each—scale effortlessly while keeping costs in check. |
Usage · each | Standalone · Usage based |
Smartsupp
USD · US · source: www.smartsupp.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Free — Customer Service
|
Free
Free $0 |
Flat | Standalone · Free |
|
Solo — Customer Service
|
USD 17 / month with annual commitment
$17 / month billed annually · Save $85 / year |
Flat | Standalone · Fixed |
|
Plus — Customer Service
Highlighted
|
USD 25 / month with annual commitment
$25 / month billed annually · Save $127 / year |
Flat | Standalone · Fixed |
|
Expert — Customer Service
|
USD 83 / month with annual commitment
$83 / month billed annually · Save $421 / year |
Flat | Standalone · Fixed |
|
Ultimate Enterprise — Customer Service
|
USD 280 monthly
Starts at $280 /month |
Flat | Standalone · Starting at |
|
Mira AI Agent — Mira AI Agent
|
USD 16 / month with annual commitment
$16 / month 100 conversations / month billed annually · Save $48 / year |
Usage · 100 conversations / month | Standalone · Starting at |
|
Unlimited AI Agents — Mira AI Agent
|
Contact sales
Let's talk |
Flat | Standalone · Contact sales |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Smartsupp
Free — Customer Service
-
Operators
Operators
-
1
Included -
Number of websites
Number of websites
-
1
Included -
Conversations history
Conversations history
-
14 days
Limited -
Conversations volume
Conversations volume
-
25 conversations per month
Limited -
Communication channels
Live chat
-
Included
-
Communication channels
Facebook Messenger
-
Included
-
Communication channels
WhatsApp
-
Included
-
Communication channels
Connected e-mail addresses
-
Excluded
-
AI Reply Assists
AI Reply Assists
-
Excluded
-
Basic features
Personal shortcuts
-
1
Limited -
Automated workflows & messages
Automatic Messages
-
1 message template
Limited -
Automated workflows & messages
Automation Workflows
-
Excluded
-
MCP & API
MCP & API
-
Excluded
-
Services
Premium support
-
Excluded
Solo — Customer Service
-
Operators
Operators
-
1
Included -
Number of websites
Number of websites
-
1
Included -
Conversations history
Conversations history
-
1 year
Included -
Conversations volume
Conversations volume
-
unlimited
Included -
Communication channels
Live chat
-
Included
-
Communication channels
Facebook Messenger
-
Included
-
Communication channels
WhatsApp
-
Included
-
Communication channels
Connected e-mail addresses
-
3 email addresses
Included -
Automated workflows & messages
Basic automated messages
-
Included
-
AI Reply Assists
AI Reply Assists
-
50 / month
Limited -
Basic features
Personal shortcuts
-
unlimited
Included -
Automated workflows & messages
Automatic Messages
-
unlimited
Included -
Automated workflows & messages
Automation Workflows
-
Excluded
-
MCP & API
MCP & API
-
Excluded
-
Services
Premium support
-
Excluded
Plus — Customer Service
-
Operators
Operators
-
3
Included -
Number of websites
Number of websites
-
1
Included -
Conversations history
Conversations history
-
1 year
Included -
Conversations volume
Conversations volume
-
unlimited
Included -
Communication channels
Live chat
-
Included
-
Communication channels
Facebook Messenger
-
Included
-
Communication channels
WhatsApp
-
Included
-
Communication channels
Connected e-mail addresses
-
10 email addresses
Included -
Automated workflows & messages
Automated workflows
-
Included
-
MCP & API
MCP & API
-
Included
-
AI Reply Assists
AI Reply Assists
-
250 / month
Limited -
Basic features
Personal shortcuts
-
unlimited
Included -
MCP & API
API Tokens
-
10
Included -
MCP & API
Webhooks
-
1
Included -
Services
Premium support
-
Excluded
Expert — Customer Service
-
Operators
Operators
-
5+ (upgradable)
Included -
Number of websites
Number of websites
-
3
Included -
Conversations history
Conversations history
-
3 years
Included -
Conversations volume
Conversations volume
-
unlimited
Included -
Communication channels
Live chat
-
Included
-
Communication channels
Facebook Messenger
-
Included
-
Communication channels
WhatsApp
-
Included
-
Communication channels
Connected e-mail addresses
-
50 email addresses
Included -
Automated workflows & messages
Automated workflows
-
Included
-
Services
Premium support
-
Included
-
MCP & API
MCP & API
-
Included
-
AI Reply Assists
AI Reply Assists
-
500 / month
Limited -
Basic features
Personal shortcuts
-
unlimited
Included -
MCP & API
API Tokens
-
25
Included -
MCP & API
Webhooks
-
3
Included
Ultimate Enterprise — Customer Service
-
Operators
Operators
-
custom
Included -
Number of websites
Number of websites
-
Custom limit
Included -
Conversations history
Conversations history
-
3 years
Included -
Conversations volume
Conversations volume
-
unlimited
Included -
Communication channels
Connected e-mail addresses
-
custom limit
Included -
Highlights
Individual limits
-
Included
-
Highlights
Custom setup and integrations
-
Included
-
Services
Dedicated account manager
-
Included
-
MCP & API
API & data exports
-
Included
-
Highlights
Payment via wire transfer
-
Included
-
AI Reply Assists
AI Reply Assists
-
Custom limit
Included -
Services
Premium support
-
Included
Mira AI Agent — Mira AI Agent
-
Core features
Number of AI agents
-
1 AI Agent
Included -
Core features
Conversations / month
-
100, upgradable to 5 000
Limited -
Highlights
Working 24/7
-
Included
-
Knowledge
Knows up to 30 000 products
-
up to 30 000 products
Included -
Knowledge
Website scrape
-
20 content pages
Limited -
Core features
Your voice, your rules
-
Included
-
Other
Handover to human agent
-
Included
-
Core features
Answering FAQs
-
Included
-
Core features
Recommending products
-
Included
-
Core features
Multi-language support
-
Included
-
Knowledge
Custom questions
-
30
Limited -
Support
Premium onboarding support
-
Excluded
Unlimited AI Agents — Mira AI Agent
-
Core features
Number of AI agents
-
Unlimited AI Agents
Included -
Core features
Conversations / month
-
custom
Included -
Highlights
Working 24/7
-
Included
-
Knowledge
Independent knowledge per agent
-
Included
-
Knowledge
Custom memory size
-
custom
Included -
Other
Handover to human agent
-
Included
-
Knowledge
Website scrape
-
custom
Included -
Knowledge
Product feed
-
custom
Included -
Knowledge
Custom questions
-
custom
Included -
Support
Premium onboarding support
-
Included
How their prices changed
Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.
Siena AI
-
- Siena: USD 750 monthly · USD 0 per ticket
-
- Platform fee — Core AI engine and unlimited sandbox: USD 750 monthly
- Automation Pack — Ticket automation: USD 0.9 monthly
Smartsupp
-
- Free — Customer Service: Free
- Solo — Customer Service: USD 17 / month with annual commitment
- Plus — Customer Service: USD 25 / month with annual commitment
- Expert — Customer Service: USD 83 / month with annual commitment
- Ultimate Enterprise — Customer Service: USD 280 monthly
- Mira AI Agent — Mira AI Agent: USD 16 / month with annual commitment
- Unlimited AI Agents — Mira AI Agent: Contact sales
-
- Free: Free