Comm100 vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Comm100

See full pricing history

USD · US · source: www.comm100.com

Plan	Pricing	Charged by	Offer type
Live Chat Startup	USD 39 monthly · USD 31 / month with annual commitment $39 USD /agent/month $31 USD /agent/month, billed annually	Seat · /agent/month	Standalone · Fixed
Live Chat Plus	USD 69 monthly · USD 55 / month with annual commitment $69 USD /agent/month $55 USD /agent/month, billed annually	Seat · /agent/month	Standalone · Fixed
Live Chat Ultra	Contact sales Contact Sales	Seat · agent	Standalone · Contact sales

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Elite	USD 165 monthly $165 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Industry Experience Clouds Highlighted	USD 225 monthly $225 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights Full widget customization: Included
Highlights Multi-language chat: Included
Highlights Canned messages: Included
Highlights 1 chat campaign: 1

Limited
Highlights Basic reporting: Included
Highlights Free 30 Day Trial: Included

Live Chat Plus

Highlights Chat routing: Included
Highlights Audio-video chat: Included
Highlights Chat wrap-ups: Included
Highlights Unlimited campaigns: Unlimited

Included
Highlights Advanced reporting: Included
Highlights Free 30 Day Trial: Included

Live Chat Ultra

Highlights Advanced chat routing: Included
Highlights Screen sharing: Included
Highlights Agent shift management: Included
Highlights Dynamic chat campaigns: Included
Highlights Custom reporting: Included

Talkdesk

Digital Essentials

Key features CXA Digital Engagement (Email, Chat, SMS, Social Messaging): Included
Key features Studio & Routing: Included
Key features Connections: Included
Key features API Access: Included
Key features Real-time Dashboards (Live): Included
Key features Guardian: Included

Voice Essentials

Key features CXA Voice Engagement: Included
Key features Speech Recognition: Included
Key features Voicemail Transcription: Included
Key features Studio & Routing: Included
Key features Business Intelligence (Explore): Included
Key features API Access: Included

Elite

Everything in essentials, plus Custom Reporting with Live and Explore: Included
Everything in essentials, plus Screen Recording: Included
Everything in essentials, plus Performance Management: Included
Everything in essentials, plus Workforce Management: Included
Everything in essentials, plus Automated Notifications: Included

Industry Experience Clouds

All Elite edition capabilities, plus Financial Services: Included
All Elite edition capabilities, plus Insurance: Included
All Elite edition capabilities, plus Healthcare & Life Sciences: Included
All Elite edition capabilities, plus Retail & Consumer Goods: Included
All Elite edition capabilities, plus Travel & Hospitality: Included
All Elite edition capabilities, plus Utilities: Included
All Elite edition capabilities, plus Commercial & Residential Services: Included
All Elite edition capabilities, plus Government (custom-priced): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Comm100

September 21, 2026
Official pricing page
- Live Chat Startup: USD 39 monthly · USD 31 / month with annual commitment
- Live Chat Plus: USD 69 monthly · USD 55 / month with annual commitment
- Live Chat Ultra: Contact sales
August 27, 2026
Official pricing page
- Live Chat Startup: USD 39 monthly

Talkdesk

September 21, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly
August 27, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly