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Missive vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: missiveapp.com

Plan Pricing Charged by Offer type
Starter
USD 14 / month with annual commitment

$14/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed
Productive Highlighted
USD 24 / month with annual commitment

$24/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed
Business
USD 36 / month with annual commitment

$36/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Elite
USD 165 monthly

$165 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Industry Experience Clouds Highlighted
USD 225 monthly

$225 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Missive

Starter

Plan card

Email, SMS, and social accounts

Included

Plan card

Team spaces and inboxes

Included

Plan card

Conversations and tasks

Included

Productive

Plan card

Users

Up to 50

Included

Plan card

Rules and automations

Included

Plan card

Basic analytics and API access

Included

Business

Plan card

SAML single sign-on

Included

Plan card

IP restrictions

Included

Plan card

Advanced analytics and personalized onboarding

Included

Talkdesk

Digital Essentials

Key features

CXA Digital Engagement (Email, Chat, SMS, Social Messaging)

Included

Key features

Studio & Routing

Included

Key features

Connections

Included

Key features

API Access

Included

Key features

Real-time Dashboards (Live)

Included

Key features

Guardian

Included

Voice Essentials

Key features

CXA Voice Engagement

Included

Key features

Speech Recognition

Included

Key features

Voicemail Transcription

Included

Key features

Studio & Routing

Included

Key features

Business Intelligence (Explore)

Included

Key features

API Access

Included

Elite

Everything in essentials, plus

Custom Reporting with Live and Explore

Included

Everything in essentials, plus

Screen Recording

Included

Everything in essentials, plus

Performance Management

Included

Everything in essentials, plus

Workforce Management

Included

Everything in essentials, plus

Automated Notifications

Included

Industry Experience Clouds

All Elite edition capabilities, plus

Financial Services

Included

All Elite edition capabilities, plus

Insurance

Included

All Elite edition capabilities, plus

Healthcare & Life Sciences

Included

All Elite edition capabilities, plus

Retail & Consumer Goods

Included

All Elite edition capabilities, plus

Travel & Hospitality

Included

All Elite edition capabilities, plus

Utilities

Included

All Elite edition capabilities, plus

Commercial & Residential Services

Included

All Elite edition capabilities, plus

Government (custom-priced)

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Missive

    • Starter: USD 14 / month with annual commitment
    • Productive: USD 24 / month with annual commitment
    • Business: USD 36 / month with annual commitment

Talkdesk

    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly