TeamSupport vs Thena

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

TeamSupport

See full pricing history

USD · US · source: www.teamsupport.com

Plan	Pricing	Charged by	Offer type
Starter	USD 45 / month with annual commitment $45/month billed annually; maximum 5 users	Flat · per month	Standalone · Fixed
Professional Highlighted	USD 65 / month with annual commitment $65/month billed annually	Flat · per month	Standalone · Fixed
Scale	USD 85 / month with annual commitment $85/month billed annually	Flat · per month	Standalone · Fixed

Thena

See full pricing history

USD · US · source: www.thena.ai

Plan	Pricing	Charged by	Offer type
Starter — Billed annually	USD 29 monthly · USD 29 / month with annual commitment Billed annually $29 /user/month	Seat · user/month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

TeamSupport

Starter

Plan card Ticketing: Included
Plan card Up to 5 users: Included
Plan card AI productivity tools: Included
Plan card Customer support workflows: Included

Professional

Plan card Unlimited users: Included
Plan card Customer intelligence: Included
Plan card Customer portal: Included
Plan card Knowledge base: Included

Scale

Plan card Unlimited users: Included
Plan card Custom fields: Included
Plan card Automation: Included
Plan card Broadcast messaging: Included

Thena

Starter — Billed annually

Highlights User seats: Up to 5

Included
Highlights Tickets per month: Up to 1,000

Included
Highlights Channels: Slack & email

Included
Highlights AI Features: AI ticket detection, AI ticket summaries, AI tagging, AI assistant

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

TeamSupport

August 27, 2026
Official pricing page
- Starter: USD 45 / month with annual commitment
- Professional: USD 65 / month with annual commitment
- Scale: USD 85 / month with annual commitment

Thena

August 27, 2026
Official pricing page
- Starter — Billed annually: USD 29 monthly · USD 29 / month with annual commitment