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ThriveDesk vs Tidio

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.thrivedesk.com

Plan Pricing Charged by Offer type
Basic
USD 29 monthly · USD 19 / month with annual commitment

$29 /month ; $19 /month Save $120/year

Flat · /month Standalone · Fixed
Standard
USD 69 monthly · USD 49 / month with annual commitment

$69 /month ; $49 /month Save $240/year

Flat · /month Standalone · Fixed
Unlimited — Recommended Highlighted
USD 129 monthly · USD 99 / month with annual commitment

$129 /month ; $99 /month Save $360/year

Flat · /month Standalone · Fixed

USD · US · source: www.tidio.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Flat · per month Standalone · Free
Starter
USD 24.17 / month with annual commitment

$24.17/month on annual billing

Flat · per month Standalone · Fixed
Growth
USD 49.17 / month with annual commitment

Starts at $49.17/month on annual billing

Flat · per month Standalone · Starting at
Plus
USD 300 monthly

Starts at $300/month plus monthly usage

Flat · per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ThriveDesk

Basic

Highlights

Teammates

2 included

Included

Highlights

Inboxes

1 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Live chat

Included

Highlights

Public help center

Excluded

Highlights

Workflow automation

Excluded

Highlights

Private help center

Excluded

Standard

Highlights

Teammates

5 included

Included

Highlights

Inboxes

2 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Public help center

Included

Highlights

Live chat

Included

Highlights

Workflow automation

Included

Highlights

Private help center

Excluded

Unlimited — Recommended

Highlights

Teammates

Unlimited

Included

Highlights

Inboxes

5 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Public help center

Included

Highlights

Private help center

Included

Highlights

Live chat

Included

Highlights

Workflow automation

Included

Highlights

WP Portal

Included

Highlights

Visitor tracking

Included

Highlights

Multiple help centers

Included

Tidio

Free

Plan card

Live chat

Included

Plan card

Ticketing

Included

Plan card

Basic customer support tools

Included

Starter

Plan card

100 billable conversations

Included

Plan card

50 Lyro AI conversations

Included

Plan card

100 Flows visitors reached

Included

Plan card

Basic analytics

Included

Growth

Plan card

From 250 billable conversations

Included

Plan card

Advanced analytics

Included

Plan card

User permissions

Included

Plan card

Automatic chat assignment

Included

Plus

Plan card

Premium features

Included

Plan card

Priority support

Included

Plan card

Advanced team management

Included

Plan card

Custom billable conversations

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

ThriveDesk

    • Basic: USD 29 monthly · USD 19 / month with annual commitment
    • Standard: USD 69 monthly · USD 49 / month with annual commitment
    • Unlimited — Recommended: USD 129 monthly · USD 99 / month with annual commitment
    • Starter: USD 49 monthly
    • Plus✨: USD 99 monthly

Tidio

    • Free: Free
    • Starter: USD 24.17 / month with annual commitment
    • Growth: USD 49.17 / month with annual commitment
    • Plus: USD 300 monthly