Chatfuel vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatfuel

See full pricing history

USD · US · source: chatfuel.com

Plan	Pricing	Charged by	Offer type
Business Highlighted	USD 18 / month with annual commitment US$69 US$18 per month Billed yearly, US$216/year	Flat · per month	Standalone · Fixed
Agency S	USD 90 / month with annual commitment US$90 per month Billed yearly, US$1,080/year	Flat · per month	Standalone · Fixed

Intercom

See full pricing history

USD · US · source: www.intercom.com

Plan	Pricing	Charged by	Offer type
Essential	USD 29 monthly $29 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Advanced	USD 85 monthly $85 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Expert	USD 132 monthly $132 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Business

Highlights AI credits: US$20 / mo

Included
Highlights Send WhatsApp conversions to Meta Pixel: Included
Highlights See which ad campaigns and funnels drive sales: Included
Highlights Qualify and score leads automatically: Included
Highlights Sell products and services right in the chat: Included
Highlights Reply to post comments automatically: Included
Highlights Reply to Reels comments automatically: Included
Highlights Send bulk WhatsApp campaigns: Included
Highlights Book meetings in WhatsApp automatically: Included
Highlights Sync WhatsApp with your CRM: Included

Agency S

Highlights AI credits: US$100 / mo

Included
Highlights All of the above: Included
Highlights 3 companies: 3

Included
Highlights Bulk pricing: Included
Highlights Agency management dashboard: Included
Highlights Dedicated Account manager: Included
Highlights Early access to new features: Included

Intercom

Essential

Plan card Messenger: Included
Plan card Shared inbox and ticketing: Included
Plan card Pre-built reports: Included
Plan card Public help center: Included

Advanced

Plan card Multiple team inboxes: Included
Plan card Workflow automation: Included
Plan card Round-robin assignment: Included
Plan card Private help center: Included

Expert

Plan card SSO and identity management: Included
Plan card HIPAA support: Included
Plan card Service-level agreements: Included
Plan card Multibrand messenger: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatfuel

September 21, 2026
Official pricing page
- Business: USD 18 / month with annual commitment
- Agency S: USD 90 / month with annual commitment
August 27, 2026
Official pricing page
- Chatfuel Light: Free
- AI PRO: USD 49 monthly
August 27, 2026
Official pricing page
- Chatfuel Light — default: Free
- AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

Intercom

August 27, 2026
Official pricing page
- Essential: USD 29 monthly
- Advanced: USD 85 monthly
- Expert: USD 132 monthly