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Helpwise vs Kommunicate

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helpwise.io

Plan Pricing Charged by Offer type
Standard — Standard
USD 15 monthly · USD 12 / month with annual commitment

$15 / user / month billed monthly, $12 / user / month billed annually (Save 20%)

Seat · $15 / user / month Standalone · Fixed

USD · US · source: www.kommunicate.io

Plan Pricing Charged by Offer type
Starter
USD 40 monthly · USD 34 / month with annual commitment

$40 /month Billed monthly. $34 /month Billed yearly. 250 conversations/month (~10K messages). Additional conversations: $15/1,000

Flat Standalone · Fixed
Professional Highlighted
USD 200 monthly · USD 167 / month with annual commitment

$200 /month Billed monthly. $167 /month Billed yearly. 2,000 conversations/month (~80K messages). Additional conversations: $10/1,000

Flat Standalone · Fixed
Enterprise
Contact sales

Contact Sales. Discounted conversation/message pricing

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helpwise

Standard — Standard

Highlights

Minimum users

2

Included

Highlights

Maximum users

10

Included

Highlights

Shared Inboxes

3

Included

Highlights

Saved Replies

15

Included

Highlights

Help Center / Knowledge Base

Included

Highlights

Channels

Email, Live Chat and Facebook

Included

Highlights

Personal Email inbox per user

1

Included

Highlights

Analytics

Standard

Included

Highlights

Integrations

Standard

Included

Highlights

Collaboration Features

Notes, Mentions, Collision Detection and Shared Drafts

Included

Kommunicate

Starter

Key Features

AI agent included

1

Included

Key Features

Team members

1

Included

Key Features

Conversations included

250

Included

Key Features

Voice AI

$0.06/min

Included

Key Features

Chat history

1 year

Included

Key Features

Integrations

Core

Included

Key Features

Priority support

Excluded

Key Features

Governance & Controls

Basic

Included

Key Features

Branding removal

Excluded

Key Features

Custom features

Excluded

Professional

Key Features

AI agent included

2

Included

Key Features

Team members

3

Included

Key Features

Conversations included

2,000

Included

Key Features

Voice AI

$0.06/min

Included

Key Features

Chat history

2 years

Included

Key Features

Integrations

CRM + Analytics

Included

Key Features

Priority support

Yes

Included

Key Features

Governance & Controls

Standard

Included

Key Features

Branding removal

Excluded

Key Features

Custom features

Excluded

Enterprise

Key Features

AI agent included

Custom

Included

Key Features

Team members

Custom

Included

Key Features

Conversations included

Custom

Included

Key Features

Voice AI

Custom

Included

Key Features

Chat history

Custom

Included

Key Features

Integrations

Full ecosystem

Included

Key Features

Priority support

SLA

Included

Key Features

Governance & Controls

Advanced

Included

Key Features

Branding removal

Custom

Included

Key Features

Custom features

Custom

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helpwise

    • Standard — Standard: USD 15 monthly · USD 12 / month with annual commitment

Kommunicate

    • Starter: USD 40 monthly · USD 34 / month with annual commitment
    • Professional: USD 200 monthly · USD 167 / month with annual commitment
    • Enterprise: Contact sales
    • Starter: USD 40 monthly · USD 34 / month with annual commitment
    • Professional: USD 200 monthly · USD 167 / month with annual commitment
    • Enterprise: Contact sales