Crisp vs Helply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Crisp

See full pricing history

USD · US · source: crisp.chat

Plan	Pricing	Charged by	Offer type
Free	Free Free Forever	Flat	Standalone · Free
Mini	USD 45 monthly $ 45 Per month, per workspace	Flat	Standalone · Fixed
Essentials	USD 95 monthly $ 95 Per month, per workspace	Flat	Standalone · Fixed

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
The helpdesk	Free $0 free forever	Flat · for your whole team	Standalone · Free
The AI agents	USD 0 per outcome · USD 99 monthly minimum $0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.	Usage · per outcome	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Crisp

Free

Highlights Seats: 2

Included
Highlights Website chat widget: Included
Highlights Shared inbox: Included

Mini

Highlights Seats: 4

Included
Highlights Shared email inbox: Included
Highlights Automated conversations: Around 90

Included

Essentials

Highlights Customer data management: Included
Highlights Customer support platform: Included

Helply

The helpdesk

Included for everyone Shared inbox, ticketing, and live chat: Included
Included for everyone Public and private help centers: Included
Included for everyone Automations, SLAs, and workflows: Included
Included for everyone All integrations, API, and webhooks: Included
Included for everyone SSO, roles, 2FA, and audit logs: Included

The AI agents

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Crisp

August 27, 2026
Official pricing page
- Free: Free
- Mini: USD 45 monthly
- Essentials: USD 95 monthly

Helply

September 21, 2026
Official pricing page
- The helpdesk: Free
- The AI agents: USD 0 per outcome · USD 99 monthly minimum
August 27, 2026
Official pricing page
- Per-ticket pricing — Standard: USD 1 / month with annual commitment