Crisp vs Helply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Crisp

See full pricing history

USD · US · source: crisp.chat

Plan	Pricing	Charged by	Offer type
Free	Free Free Forever	Flat	Standalone · Free
Mini	USD 45 monthly $ 45 Per month, per workspace	Flat	Standalone · Fixed
Essentials	USD 95 monthly $ 95 Per month, per workspace	Flat	Standalone · Fixed

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
Per-ticket pricing — Standard Highlighted	USD 1 / month with annual commitment Starting at $1 per ticket with a minimum annual contract of $3,000	Usage · per ticket	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Crisp

Free

Highlights Seats: 2

Included
Highlights Website chat widget: Included
Highlights Shared inbox: Included

Mini

Highlights Seats: 4

Included
Highlights Shared email inbox: Included
Highlights Automated conversations: Around 90

Included

Essentials

Highlights Customer data management: Included
Highlights Customer support platform: Included

Helply

Per-ticket pricing — Standard

Highlights Minimum monthly commitment: 250 tickets

Included
Highlights Minimum annual contract: $3,000

Included
Highlights Seat fees: None, unlimited seats

Included
Highlights AI usage: Unlimited

Included
Highlights Agents and seats: Unlimited agents, unlimited seats

Included
Highlights AI teammate on every ticket: Included

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Crisp

August 27, 2026 Source
- Free: Free
- Mini: USD 45 monthly
- Essentials: USD 95 monthly

Helply

August 27, 2026 Source
- Per-ticket pricing — Standard: USD 1 / month with annual commitment