Comm100 vs Customerly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Comm100

See full pricing history

USD · US · source: www.comm100.com

Plan	Pricing	Charged by	Offer type
Live Chat Startup	USD 39 monthly · USD 31 / month with annual commitment $39 USD /agent/month $31 USD /agent/month, billed annually	Seat · /agent/month	Standalone · Fixed
Live Chat Plus	USD 69 monthly · USD 55 / month with annual commitment $69 USD /agent/month $55 USD /agent/month, billed annually	Seat · /agent/month	Standalone · Fixed
Live Chat Ultra	Contact sales Contact Sales	Seat · agent	Standalone · Contact sales

Customerly

See full pricing history

USD · US · source: www.customerly.io

Plan	Pricing	Charged by	Offer type
Core	USD 19 monthly Core — $19 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Growth Highlighted	USD 69 monthly Growth — $69 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Ultimate	USD 99 monthly Ultimate — $99 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Aura AI Agent	USD 0.45 monthly Aura AI Agent — $0.45 per AI conversation; no seats required	Usage · per AI-assisted conversation; no seats required	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights Full widget customization: Included
Highlights Multi-language chat: Included
Highlights Canned messages: Included
Highlights 1 chat campaign: 1

Limited
Highlights Basic reporting: Included
Highlights Free 30 Day Trial: Included

Live Chat Plus

Highlights Chat routing: Included
Highlights Audio-video chat: Included
Highlights Chat wrap-ups: Included
Highlights Unlimited campaigns: Unlimited

Included
Highlights Advanced reporting: Included
Highlights Free 30 Day Trial: Included

Live Chat Ultra

Highlights Advanced chat routing: Included
Highlights Screen sharing: Included
Highlights Agent shift management: Included
Highlights Dynamic chat campaigns: Included
Highlights Custom reporting: Included

Customerly

Core

Plan comparison Included AI conversations: 10/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 500/month

Limited
Plan comparison Canned responses: 2

Limited
Plan comparison Teams: 1

Limited
Plan comparison Conversation history: 30 days

Limited
Plan comparison Chatflows: 1

Limited
Plan comparison Custom lists: 5

Limited
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Partial

Limited
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Excluded
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Excluded
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Excluded
Plan comparison Support type: AI only

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Growth

Plan comparison Included AI conversations: 20/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 1,000/month

Limited
Plan comparison Canned responses: 5

Limited
Plan comparison Teams: Unlimited

Included
Plan comparison Conversation history: Unlimited

Included
Plan comparison Chatflows: 10

Limited
Plan comparison Custom lists: Unlimited

Included
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Included
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Included
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Included
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Excluded
Plan comparison Support type: AI first plus human reply within 48 hours

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Ultimate

Plan comparison Included AI conversations: 50/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 5,000/month

Limited
Plan comparison Canned responses: Unlimited

Included
Plan comparison Teams: Unlimited

Included
Plan comparison Conversation history: Unlimited

Included
Plan comparison Chatflows: Unlimited

Included
Plan comparison Custom lists: Excluded
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Included
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Included
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Included
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Included
Plan comparison Support type: Human reply within 30 minutes

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Aura AI Agent

Plan comparison AI conversations: $0.45 each

Limited
Plan comparison Seats: No seats required

Excluded
Plan comparison Help Center training: Included
Plan comparison End-to-end conversation resolution: Included
Plan comparison AI Missions: Included
Plan comparison Human escalation: Full context included

Limited
Plan comparison Conversation credits: Never expire

Included
Plan comparison Free trial: 14 days

Limited

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Comm100

September 21, 2026
Official pricing page
- Live Chat Startup: USD 39 monthly · USD 31 / month with annual commitment
- Live Chat Plus: USD 69 monthly · USD 55 / month with annual commitment
- Live Chat Ultra: Contact sales
August 27, 2026
Official pricing page
- Live Chat Startup: USD 39 monthly

Customerly

August 29, 2026
Official pricing page
- Core: USD 19 monthly
- Growth: USD 69 monthly
- Ultimate: USD 99 monthly
- Aura AI Agent: USD 0.45 monthly