Intercom vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Intercom

See full pricing history

USD · US · source: www.intercom.com

Plan	Pricing	Charged by	Offer type
Essential	USD 29 monthly $29 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Advanced	USD 85 monthly $85 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Expert	USD 132 monthly $132 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed

Tars

See full pricing history

USD · US · source: hellotars.com

Plan	Pricing	Charged by	Offer type
Freemium — default	Free $0 /month	Flat · per month	Standalone · Free
Premium — default Highlighted	USD 499 monthly · USD 414.17 / month with annual commitment $499 /month 17% off billed yearly	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Intercom

Essential

Plan card Messenger: Included
Plan card Shared inbox and ticketing: Included
Plan card Pre-built reports: Included
Plan card Public help center: Included

Advanced

Plan card Multiple team inboxes: Included
Plan card Workflow automation: Included
Plan card Round-robin assignment: Included
Plan card Private help center: Included

Expert

Plan card SSO and identity management: Included
Plan card HIPAA support: Included
Plan card Service-level agreements: Included
Plan card Multibrand messenger: Included

Tars

Freemium — default

Highlights Conversations per month: 50

Included
Highlights LLM models: Basic

Included
Highlights Training limit: 5 Knowledge Bases

Included
Highlights Support: Community support

Included
Highlights Data retention: 1 month

Included
Highlights Access to help guides: Included
Highlights Data encryption: Included

Premium — default

Highlights Conversations per month: 500, 1K, 2K, 5K, 10K

Included
Highlights LLM models: Advanced

Included
Highlights Training limit: 20 Knowledge Bases

Included
Highlights Support: Live Chat support

Included
Highlights Compliance: ISO & SOC 2 Compliance

Included
Highlights Data retention: 12 months

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Intercom

August 27, 2026 Source
- Essential: USD 29 monthly
- Advanced: USD 85 monthly
- Expert: USD 132 monthly

Tars

August 27, 2026 Source
- Freemium — default: Free
- Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment