Crisp vs Letterbook

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Crisp

See full pricing history

USD · US · source: crisp.chat

Plan	Pricing	Charged by	Offer type
Free	Free Free Forever	Flat	Standalone · Free
Mini	USD 45 monthly $ 45 Per month, per workspace	Flat	Standalone · Fixed
Essentials	USD 95 monthly $ 95 Per month, per workspace	Flat	Standalone · Fixed

Letterbook

See full pricing history

USD · US · source: www.letterbook.ai

Plan	Pricing	Charged by	Offer type
Starter — default	USD 50 monthly · USD 50 / month with annual commitment $50 per month	Flat · per month	Standalone · Fixed
Growth — default Highlighted	USD 200 monthly · USD 200 / month with annual commitment $200 per month	Flat · per month	Standalone · Fixed
Enterprise — default	Contact sales Let's talk per month	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Crisp

Free

Highlights Seats: 2

Included
Highlights Website chat widget: Included
Highlights Shared inbox: Included

Mini

Highlights Seats: 4

Included
Highlights Shared email inbox: Included
Highlights Automated conversations: Around 90

Included

Essentials

Highlights Customer data management: Included
Highlights Customer support platform: Included

Letterbook

Starter — default

Highlights Seats: 3 seats

Included
Highlights Tickets per month: 300 tickets / month

Included
Highlights Integrations: Integrate your database & Stripe

Included
Highlights Inbox: Unified inbox for all your channels

Included

Growth — default

Highlights Seats: 10 seats

Included
Highlights Tickets per month: 1,000 tickets / month

Included
Highlights Channels and integrations: All channels and integrations

Included
Highlights Support: Priority support

Included

Enterprise — default

Highlights Seats: Custom seats

Included
Highlights Tickets per month: 3,000+ tickets / month

Included
Highlights Security: SSO & SAML

Included
Highlights Account management: Dedicated account manager

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Crisp

August 27, 2026 Source
- Free: Free
- Mini: USD 45 monthly
- Essentials: USD 95 monthly

Letterbook

August 27, 2026 Source
- Starter — default: USD 50 monthly · USD 50 / month with annual commitment
- Growth — default: USD 200 monthly · USD 200 / month with annual commitment
- Enterprise — default: Contact sales