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Desku.io vs LiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: desku.io

Plan Pricing Charged by Offer type
Free
Free

$0 /mo

Flat · /mo Standalone · Free
Growth
USD 39 monthly

$39 /mo

Flat · /mo Standalone · Fixed
Advance
USD 79 monthly

$79 /mo

Flat · /mo Standalone · Fixed
Business
USD 179 monthly

$179 /mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales Flat Standalone · Contact sales

USD · US · source: www.livechat.com

Plan Pricing Charged by Offer type
Starter
USD 25 monthly · USD 19 / month with annual commitment

$ 19 /mo per person billed annually. Price / month (billed monthly) $25

Seat · per person Standalone · Fixed
Team
USD 59 monthly · USD 49 / month with annual commitment

$ 49 /mo per person billed annually. Price / month (billed monthly) $59 per person

Seat · per person Standalone · Fixed
Business
USD 89 monthly · USD 79 / month with annual commitment

$ 79 /mo per person billed annually. Price / month (billed monthly) $89 per person

Seat · per person Standalone · Fixed
Enterprise
Contact sales

Let's talk. Request a call

Seat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights

Website Chat Widget

Included

Highlights

Agents

2

Included

Highlights

Customer Profiles

200

Included

Team Inbox

Shared Inboxes

1

Included

Channels

Chat Widget

1

Included

Channels

Chat Bot

1

Included

Chat Widget

Proactive Messages (Eyecatchers)

1

Included

Workflow

Conditional Flows (Automation)

1

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Ecwid

1 Store

Included

Integrations & Apps

Shopline

1 Store

Included

Growth

Highlights

Shared Email Inbox

Included

Highlights

Agents

6

Included

Highlights

Customer Profiles

5,000

Included

Team Inbox

Shared Inboxes

5

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Channels

Chat Widget

1

Included

Channels

Chat Bot

1

Included

Highlights

Ticket Automation

Limited

Integrations & Apps

Integrations

Limited

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

3

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Shopify

1 Store

Included

Integrations & Apps

WooCommerce

1 Store

Included

Integrations & Apps

Ecwid

1 Store

Included

Integrations & Apps

Shopline

1 Store

Included

Advance

Highlights

Customer Data Management

Included

Highlights

Agents

12

Included

Highlights

Customer Profiles

50,000

Included

Team Inbox

Shared Inboxes

Unlimited

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Artificial Intelligence

Copilot Addon

Included

Channels

Chat Widgets

2

Included

Channels

Chat Bots

2

Included

Highlights

Ticket Automation

Limited

Integrations & Apps

Shopify & WooCommerce

Included

Channels

Facebook Page

1

Included

Channels

Instagram Account

1

Included

Chat Widget

White Label & CNAME

Included

Highlights

Custom Apps

Included

Team Inbox

CSAT

Included

Highlights

Visitor Journey Tracking

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

10

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Shopify

3 Stores

Included

Integrations & Apps

WooCommerce

3 Stores

Included

Integrations & Apps

Ecwid

3 Store

Included

Integrations & Apps

Shopline

3 Store

Included

Business

Highlights

AI-Powered Automations

Included

Highlights

Agents

25

Included

Highlights

Agents Addon

Included

Highlights

Customer Profiles

200,000

Included

Team Inbox

Shared Inboxes

Unlimited

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Artificial Intelligence

Copilot & Agent Addon

Included

Channels

Chat Widgets

2

Included

Channels

Chat Bots

2

Included

Workflow

Advanced Rules

10

Included

Integrations & Apps

Integrations

Included

Channels

All Major Channels

Included

Chat Widget

White Label & CNAME

Included

Highlights

Custom Apps

Included

Team Inbox

CSAT

Included

Highlights

Visitor Journey Tracking

Included

Highlights

SLA

Included

Highlights

Webhook Access

Included

Highlights

Ticket Collision

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Knowledgebase

Maximum Knowledgebases

Multiple

Included

Integrations & Apps

Shopify

3 Stores

Included

Integrations & Apps

WooCommerce

3 Stores

Included

Integrations & Apps

Ecwid

3 Store

Included

Integrations & Apps

Shopline

3 Store

Included

Channels

Facebook Messenger

3

Included

Channels

Instagram

3

Included

Enterprise

LiveChat

Starter

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 100 visitors

Limited

Key features

Recurring campaigns

1 campaign

Limited

Key features

Chat history

60-day

Limited

Key features

Widget customization

Basic widget customization

Limited

Key features

24/7/365 Support

Included

Key features

Users

1 user

Limited

Text Intelligence

Reply suggestions

3 sources

Limited

Team

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 400 visitors

Limited

Key features

Campaigns

Unlimited campaigns

Included

Key features

Chat history

Unlimited chat history

Included

Key features

Widget customization

Full widget customization

Included

Key features

Basic reporting

Included

Key features

Users

Unlimited users

Limited

Text Intelligence

Reply suggestions

10 sources

Limited

Business

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 1000 visitors

Limited

Key features

Work scheduler

Included

Key features

Staffing prediction

Included

Key features

On-demand reporting

Included

Key features

Advanced reporting

Included

Key features

Agent performance

Included

Key features

SMS and Apple Messages for Business

Included

Text Intelligence

Reply suggestions

10 sources

Limited

Key features

Users

Unlimited users

Limited

Enterprise

Key features

Text Intelligence

Included

Key features

Traffic tracking

Customize tracking limit

Included

Key features

Support from Product Expert

Included

Key features

Dedicated onboarding

Included

Key features

White label chat widget

Included

Key features

Software engineer support

Included

Key features

Single Sign-on (SSO)

Included

Key features

HIPAA Compliance

Included

Key features

Alternative payment terms

Included

Key features

Professional services

Included

Key features

Service level agreements (SLAs)

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Desku.io

    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly
    • Business: USD 179 monthly
    • Enterprise: Contact sales
    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly

LiveChat

    • Starter: USD 25 monthly · USD 19 / month with annual commitment
    • Team: USD 59 monthly · USD 49 / month with annual commitment
    • Business: USD 89 monthly · USD 79 / month with annual commitment
    • Enterprise: Contact sales
    • Starter: USD 19 monthly
    • Team: USD 49 monthly
    • Enterprise: Contact sales