Onsite Support vs Pure Chat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Onsite Support

See full pricing history

USD · US · source: onsitesupport.io

Plan	Pricing	Charged by	Offer type
Growth Highlighted	USD 299 monthly $299/mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

Pure Chat

See full pricing history

USD · US · source: purechat.com

Plan	Pricing	Charged by	Offer type
Growth	USD 49 monthly · USD 39 / month with annual commitment $49/month monthly or $39/month paid annually	Flat · per month	Standalone · Fixed
Pro	USD 99 monthly · USD 79 / month with annual commitment $99/month monthly or $79/month paid annually	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Onsite Support

Growth

Highlights ✓Amazon PLS enrollment: Included
Highlights ✓Unlimited AI interactions: Included
Highlights ✓Unlimited marketplaces & stores: Included
Highlights ✓Unlimited automations: Included
Highlights ✓Personalized onboarding & training: Included
Highlights ✓Prebuilt analytics dashboards: Included
Highlights ✓All future updates included: Included

Enterprise

Highlights ✓Everything in Growth: Included
Highlights ✓Unlimited agent seats: Included
Highlights ✓Dedicated account manager: Included
Highlights ✓Custom integrations & API access: Included
Highlights ✓Multi-brand support: Included
Highlights ✓Advanced roles & permissions: Included
Highlights ✓SLA guarantees: Included
Highlights ✓Priority support: Included

Pure Chat

Growth

Plan card 4 users/operators included: Included
Plan card 1 website: Included
Plan card 100 SMS notifications: Included
Plan card Unlimited chats: Included

Pro

Plan card 10 users/operators included: Included
Plan card Unlimited websites: Included
Plan card 1,000 SMS notifications: Included
Plan card Remove Pure Chat branding: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Onsite Support

August 27, 2026 Source
- Growth: USD 299 monthly
- Enterprise: Contact sales

Pure Chat

August 27, 2026 Source
- Growth: USD 49 monthly · USD 39 / month with annual commitment
- Pro: USD 99 monthly · USD 79 / month with annual commitment