Botpress vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Botpress

See full pricing history

USD · US · source: botpress.com

Plan	Pricing	Charged by	Offer type
Free — Free	Free Free $0	Flat · flat	Standalone · Free
Plus — Plus Highlighted	USD 150 monthly · USD 150 / month with annual commitment Plus $150/mo billed annually	Flat · $150/mo billed annually	Standalone · Fixed
Team — Team	USD 750 monthly · USD 750 / month with annual commitment Team $750/mo billed annually	Flat · $750/mo billed annually	Standalone · Fixed

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free — Free

Highlights Conversations: 100 conversations

Included
Highlights Seats: 3 seats

Included
Highlights AI agents: 3 AI agents

Included
Highlights Help Center: Included

Included
Highlights Community support: Included

Included

Plus — Plus

Highlights Conversations: 250 conversations/mo included packs of 100 for $65 ($0.65/convo)

Included
Highlights Seats: 3 seats

Included
Highlights AI agents: Unlimited AI agents

Included
Highlights Whitelabel webchat: Included

Included
Highlights Help Center + custom domain: Included

Included
Highlights Technical support via live chat: Included

Included
Highlights AI usage: $25 AI usage included

Included

Team — Team

Highlights Conversations: 1,500 conversations/mo included packs of 100 for $50 ($0.50/convo)

Included
Highlights Seats: Unlimited seats

Included
Highlights AI agents: Unlimited AI agents

Included
Highlights Teams, routing & RBAC: Included

Included
Highlights Team analytics: Included

Included
Highlights Real-time collaboration: Included

Included
Highlights AI usage: $150 AI usage included

Included

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Botpress

August 27, 2026 Source
- Free — Free: Free
- Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
- Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Zammad Hosted

August 27, 2026 Source
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment