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LiveAgent vs UJET

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.liveagent.com

Plan Pricing Charged by Offer type
Small business
USD 19 monthly · USD 15 / month with annual commitment

$19 per agent/month billed monthly; $15 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Medium business
USD 35 monthly · USD 29 / month with annual commitment

$35 per agent/month billed monthly; $29 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Large business Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$59 per agent/month billed monthly; $49 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
USD 85 monthly · USD 69 / month with annual commitment

$85 per agent/month billed monthly; $69 per agent/month billed annually

Seat · per user or agent Standalone · Fixed

USD · US · source: ujet.cx

Plan Pricing Charged by Offer type
Basic
USD 65 monthly

$65/user/month

Seat · per user per month Standalone · Fixed
Pro Highlighted
USD 99 monthly

$99/user/month

Seat · per user per month Standalone · Fixed
Enterprise
USD 120 monthly

$120/user/month

Seat · per user per month Standalone · Fixed
Digital
USD 69 monthly

$69/user/month

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveAgent

Small business

Plan card

Ticketing

Included

Plan card

Live chat

Included

Plan card

Knowledge base

Included

Plan card

Automation rules

Included

Medium business

Plan card

Call center and IVR

Included

Plan card

Reports

Included

Plan card

Proactive chat invitations

Included

Plan card

SSO and custom roles

Included

Large business

Plan card

Time tracking

Included

Plan card

Audit log

Included

Plan card

Facebook, Instagram, X, Viber, Telegram, and WhatsApp

Included

Enterprise

Plan card

Dedicated account manager

Included

Plan card

Priority support

Included

Plan card

Assisted channel integration

Included

UJET

Basic

Plan card

Voice channel

Included

Plan card

Standard reports

Included

Plan card

CRM adapters

Included

Plan card

Web SDK

Included

Pro

Plan card

Advanced reports

Included

Plan card

APIs and data export

Included

Plan card

Mobile SDK

Included

Plan card

Premium support

Included

Enterprise

Plan card

Chat channel

Included

Plan card

Email channel

Included

Plan card

SMS and social channels

Included

Plan card

Omnichannel engagement

Included

Digital

Plan card

Standalone digital suite

Included

Plan card

Chat and email

Included

Plan card

SMS and social

Included

Plan card

In-app voice

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveAgent

  1. Source
    • Small business: USD 19 monthly · USD 15 / month with annual commitment
    • Medium business: USD 35 monthly · USD 29 / month with annual commitment
    • Large business: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: USD 85 monthly · USD 69 / month with annual commitment

UJET

  1. Source
    • Basic: USD 65 monthly
    • Pro: USD 99 monthly
    • Enterprise: USD 120 monthly
    • Digital: USD 69 monthly