Chatway vs Gleap

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatway

See full pricing history

USD · US · source: chatway.app

Plan	Pricing	Charged by	Offer type
Free	Free $0 Free forever	Flat · /month	Standalone · Free
Solo	USD 29 monthly · USD 24 / month with annual commitment $24 $29 Save $60 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Team Highlighted	USD 79 monthly · USD 65 / month with annual commitment $65 $79 Save $168 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Plus	USD 149 monthly · USD 119 / month with annual commitment $119 $149 Save $360 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed

Gleap

See full pricing history

USD · US · source: www.gleap.io

Plan	Pricing	Charged by	Offer type
Starter — annual billing	USD 49 monthly · USD 49 / month with annual commitment Gleap starts at $49/mo for Starter when billed annually.	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatway

Free

Seats included 1 seat total: 1

Limited
Highlights 30 days chat history: 30 days

Limited
Chat Management FAQs & canned responses: Included
Highlights iOS and Android mobile apps: Included
Highlights Unlimited conversations: Included
Widget Customization & Targeting Widget customization: Included
Integrations & Apps Buttons for social chat channels: Included
Highlights Unlimited contacts: 30 days

Limited
Highlights Unlimited chat history: 30 days

Limited
Highlights Automations: Excluded
Highlights Help Center: Excluded
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Solo

Highlights Everything in Free: Included
Seats included 1 seat total: 1

Included
Highlights Unlimited chat history: Unlimited

Included
Store Integration (Shopify & WooCommerce) Shopify & WooCommerce full sync: Included
Integrations & Apps Integration: Included
Multilingual Support Live translation: Included
Highlights Remove Chatway branding: Included
Highlights Unlimited contacts: Unlimited

Included
Highlights Automations: Excluded
Highlights Help Center: Excluded
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Team

Highlights Everything in Solo: Included
Seats included 4 seats total: 4

Included
Automation & Workflows Automation & Workflows: Included
Highlights Help Center: Included
Highlights Unlimited chat history: Unlimited

Included
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Plus

Highlights Everything in Team: Included
Seats included 10 seats total: 10

Included
Highlights Multiple widgets: Included
Highlights Multiple inboxes: Included
Highlights Priority support: Included
Highlights Multiple help centers: Included
Highlights Unlimited chat history: Unlimited

Included

Gleap

Starter — annual billing

Plan basics Seats: 1 seat

Included
Plan basics Projects: 1 project

Included
Plan basics Kai AI support: Included
Plan basics Live chat: Included
Plan basics In-app bug reporting: Included
Plan basics Feature roadmap: Included
Plan basics Knowledge base: Included
Plan basics Team seats: 1

Included
Plan basics Projects: 1

Included
Plan basics Model choice: Auto

Included
Plan basics AI token discount: Not included

Excluded
Plan basics SLA: 3 days

Included
Support channels Ticketing & inbox Shared Inbox: Included
Support channels Live chat: Included
Support channels In-app bug reporting: Included
Support channels Operating hours: Included
Support channels Team inboxes: Not included

Excluded
Support channels Workflows: Not included

Excluded
Support channels Kai support Kai chatbot: Included
Support channels Multiple content sources: Included
Support channels AI summary: Not included

Excluded
Support channels AI reply: Not included

Excluded
Support channels AI tools: Not included

Excluded
Support channels Copilot: Not included

Excluded
Support channels Custom agents: Not included

Excluded
Support channels Support channels Widget: Included
Support channels Email: Included
Support channels WhatsApp: Not included

Excluded
Support channels Telegram: Not included

Excluded
Support channels Instagram: Not included

Excluded
Support channels Facebook Messenger: Not included

Excluded
Support channels Outreach Surveys: Not included

Excluded
Support channels Chat messages: Not included

Excluded
Support channels Banners: Not included

Excluded
Support channels Push notifications: Not included

Excluded
Support channels News / release notes: Not included

Excluded
Support channels Product tours: Not included

Excluded
Support channels Checklists: Not included

Excluded
Support channels Emails & newsletters: Not included

Excluded
Support channels Tooltips: Not included

Excluded
Support channels Modals: Not included

Excluded
Roadmap Roadmap Public roadmap: Included
Roadmap Feature request management: Included
Help center Help center Public knowledge base: Included
Help center Unlimited collections & articles: Included
Platform & security Platform & security Reports: Included
Platform & security Custom domains: Not included

Excluded
Platform & security Remove Gleap branding: Not included

Excluded
Platform & security Third-party integrations: Not included

Excluded
Platform & security API access: Not included

Excluded
Platform & security SOC 2 Type II: Not included

Excluded
Platform & security DORA support: Not included

Excluded
Platform & security HIPAA BAA: Not included

Excluded
Platform & security SSO: Not included

Excluded
Platform & security Bring your own model: Not included

Excluded
Platform & security BYOK: Not included

Excluded
Platform & security Pay by invoice: Not included

Excluded
Platform & security Priority support & SLA: Not included

Excluded
Platform & security Support Slack channel: Not included

Excluded
Platform & security Dedicated CSM: Not included

Excluded
Self-driving AI Self-driving AI Kai PM: Not included

Excluded
Self-driving AI Kai Code: Not included

Excluded
Self-driving AI Kai Resolve: Not included

Excluded

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatway

August 27, 2026 Source
- Free: Free
- Solo: USD 29 monthly · USD 24 / month with annual commitment
- Team: USD 79 monthly · USD 65 / month with annual commitment
- Plus: USD 149 monthly · USD 119 / month with annual commitment
August 27, 2026 Source
- Free: Free

Gleap

August 27, 2026 Source
- Starter — annual billing: USD 49 monthly · USD 49 / month with annual commitment