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Intercom vs ResolveAI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

USD · US · source: resolveai.co

Plan Pricing Charged by Offer type
Basic
USD 9 monthly

$ 9 / Month

Flat · / Month Standalone · Fixed
Enhanced
USD 29 monthly

$ 29 / Month

Flat · / Month Standalone · Fixed
Expert
USD 79 monthly

$ 79 / Month

Flat · / Month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

ResolveAI

Basic

Highlights

ChatGPT 3.5 turbo

Included

Highlights

20 training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

500K training characters

Included

Highlights

2,000 AI messages / month

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Enhanced

Highlights

ChatGPT 4 + ChatGPT 3.5 turbo

Included

Highlights

Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

5M training characters

Included

Highlights

4,000 AI messages / month

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Expert

Highlights

ChatGPT 4 + ChatGPT 3.5 turbo

Included

Highlights

Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

Unlimited training characters Using your own OpenAI API key, otherwise 10M character limit.

Included

Highlights

Unlimited AI messages / month Using your own OpenAI API key, otherwise 6,000 messages/month limit.

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly

ResolveAI

  1. Source
    • Basic: USD 9 monthly
    • Enhanced: USD 29 monthly
    • Expert: USD 79 monthly