See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
USD · US · source: www.heymarket.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Pro
|
USD 7.5 monthly
$7.50/user/month |
Seat · /user/month | Standalone · Fixed |
USD · US · source: www.richpanel.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Helpdesk Seats — default
|
USD 99 monthly · USD 82.17 / month with annual commitment
$99 per seat, per month |
Seat · per seat, per month | Standalone · Fixed |
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Highlights
Features in Plus
Highlights
✦ AI Advanced
Highlights
API access
Highlights
Advanced administration and security
Highlights
Unified inbox across every channel, one view per customer
Highlights
Round robin, assignment rules, teams and multi-brand queues
Highlights
CSAT, team and revenue reporting, plus a custom report builder
Highlights
Macros, saved views, internal notes and custom fields
Highlights
Customer, order and subscription context beside the reply
Highlights
One-click migration from Gorgias or Zendesk, and we buy out your contract