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LiveHelpNow vs Re:amaze

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: livehelpnow.net

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

from$39 /mo

Flat · /mo Standalone · Fixed
Professional
USD 59 monthly

from$59 /mo

Flat · /mo Standalone · Fixed
Premium
USD 79 monthly

from$79 /mo

Flat · /mo Standalone · Fixed

USD · US · source: www.reamaze.com

Plan Pricing Charged by Offer type
Basic — default
USD 29 monthly · USD 26.1 / month with annual commitment

$29 $26.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed
Pro — default Highlighted
USD 49 monthly · USD 44.1 / month with annual commitment

$49 $44.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed
Plus — default
USD 69 monthly · USD 62.1 / month with annual commitment

$69 $62.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveHelpNow

Essential

Highlights

Live chat

Included

Highlights

Knowledge base

Included

Highlights

Support portal for customers

Included

Highlights

Unlimited articles

Included

Highlights

Surveys and canned responses

Included

Highlights

Secure forms

Included

Highlights

Conversion tracking

Included

Highlights

Social channel support

Included

Highlights

Basic automations

Included

Highlights

Basic reporting

Included

Highlights

One chat domain

Included

Highlights

One knowledge base

Included

Professional

Highlights

Ticketing

Included

Highlights

Workforce management features

Included

Highlights

Advanced automations

Included

Highlights

Performance dashboards and KPI reporting

Included

Highlights

Data export

Included

Highlights

Call logging

Included

Highlights

Phone integration through Zoom for routing and tracking

Included

Premium

Highlights

White glove onboarding

Included

Highlights

Monthly dedicated success call

Included

Highlights

Advanced automations

Included

Highlights

Priority support

Included

Highlights

Removal of LiveHelpNow branding

Included

Highlights

Additional knowledge base capacity

Included

Highlights

Higher limits across automation and reporting and data storage

Included

Re:amaze

Basic — default

Highlights

Unlimited Email Inboxes

Included

Highlights

Live Chat

Included

Highlights

Social Media Channels

Included

Highlights

Public/Internal FAQ

Included

Highlights

Workflow Automation (Macros)

Included

Highlights

Response Templates

Included

Highlights

Website Integration

Included

Highlights

Chatbots

Included

Highlights

Cues (Proactive Messages)

Included

Highlights

Basic Reporting

Included

Highlights

Re:amaze AI Agent

5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights

All of the features in Basic

Included

Highlights

Manage Multiple Brands in one Account

Included

Highlights

Live View of Site Visitors

Included

Highlights

Advanced Reporting

Included

Highlights

SMS and Voice Channels

Included

Highlights

Custom Hosted Domain

Included

Highlights

Customizable Email Appearance

Included

Highlights

AI Intents

Included

Highlights

Status Page

Included

Highlights

Re:amaze AI Agent

10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights

All of the features in Pro

Included

Highlights

Peek (Live Screensharing)

Included

Highlights

Departments (Staff Groups)

Included

Highlights

Staff Performance Reporting

Included

Highlights

Staff Shifts and Vacation Days

Included

Highlights

Customizable Staff Roles

Included

Highlights

Customer Satisfaction Ratings

Included

Highlights

In-Chat Video Calls

Included

Highlights

Optional Classic Chat Mode

Included

Highlights

FAQ Article Edit History

Included

Highlights

Re:amaze AI Agent

20 resolutions per month per user included. $0.85 per additional resolution.

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveHelpNow

  1. Source
    • Essential: USD 39 monthly
    • Professional: USD 59 monthly
    • Premium: USD 79 monthly

Re:amaze

  1. Source
    • Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
    • Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
    • Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment